MobilePush Interactive Notifications

Interactive notifications allow you to display button controls with custom actions in your messages in MobilePush. For example, use interactive notifications to add an item to a checkout cart or add a comment to a message.

Note Before you can use interactive notifications, your mobile app developer must implement them by encoding the categories and related buttons. You can use only the interactive notifications that your developer puts in your mobile app.

To add interactive notification code, description, and button names, ask your admin to select the app in Setup and enable interactive notifications. Specify up to four interactive notification buttons for iOS apps and three interactive notification buttons for Android apps.

Add button controls to your message so that recipients can take specific actions when they receive the message. For example, enable a button to take contacts to a mobile-optimized landing page.

Note When you preview a message that uses interactive notifications within the MobilePush app, you see only one view of the message. Because screen size and other factors influence how the notifications appear, the message appearance can vary on different devices. Test your message extensively on multiple devices to ensure that it appears correctly for all possible test cases.