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Set Up an Enhanced FTP or Safehouse File Location
Transfer files to and from Marketing Cloud Engagement using a file location with Enhanced FTP. Available locations are the import directory, export directory, a subfolder, or the Safehouse. Files stored in Enhanced FTP and the Safehouse are available for 21 days and then deleted.
Choose the Safehouse when you need additional security. Files are encrypted and decrypted without exposing them to the FTP directories. Only authenticated users can access the Safehouse, which resides on highly redundant, highly available central storage servers.
To complete this task, you must have administrative permissions to view and manage file locations.
- Hover over your name and click Setup.
- In the Data Management section, click File Locations.
- Click Create.
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Complete the information in the Properties section.
Name—Enter a unique, recognizable name.
External Key—Enter a unique key that identifies the file location when using the API.
Description—Enter descriptive, recognizable details that help further identify the file location.
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Select the location type.
Marketing Cloud Enhanced FTP Site Import Directory: Standard directory for file imports.
Marketing Cloud Enhanced FTP Site Export Directory: Standard directory for file exports.
Safehouse: A secure location for encrypting and decrypting files.
Relative location under Marketing Cloud FTP Site: A subfolder of the Enhanced FTP Site.
- For relative location types only, specify the subfolder that you want to target. For example, folderPath\folderPath. Don't use a leading backslash ("\").
- Save the file location.
