Loading
Salesforce now sends email only from verified domains. Read More
Marketing Cloud Personalization
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Block Internal Traffic from Logs

            You are here:

            1. Salesforce Help
            2. Docs
            3. Marketing Cloud Personalization

            Block Internal Traffic from Logs

            You can block internal traffic and behavior from Marketing Cloud Personalization’s logs. For example, you can block internal users who log in to your customer's portals, such Customer Success employees logging in for training. Blocking is by user ID, which can differ from username and email address.

            Required Editions

            Permissions Needed
            To block internal traffic: A role with Administrator permissions
            1. From the bottom section of the main navigation, select Settings | User Blocklist.
            2. Enter a user ID into the field.
              Note
              Note User IDs are case-insensitive.
            3. Click Add User ID. The user ID appears in the User ID table.
              Note
              Note Personalization stops tracking the users from the moment you add them to the blocklist. Data recorded before the block can’t be removed.
             
            Loading
            Salesforce Help | Article