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About Integrating with Third-Party Solutions
Marketing Cloud Personalization integrates with a variety of third-party solutions (external to Salesforce). Integration options include data management platforms, email service providers, third-party campaign detection products, analytics products, content management systems, social media, and tag managers.
Data Management Platforms (DMP)
| Application Examples | Integration Type | Data Synchronization | How It Works |
|---|---|---|---|
|
Data into Personalization:
Data out to a DMP platform:
|
Data in: Files posted to the Personalization SFTP site are processed on an ongoing basis. Data out: Segment export is nightly or one-off. |
For more information, see Export a Segment to the Marketing Cloud Personalization SFTP and About ETL Data Feeds. |
Email Service Providers (ESP)
| Application Examples | Integration Type | Data Synchronization | How It Works |
|---|---|---|---|
|
Data in to Personalization:
Data out to an ESP platform:
|
Data in:
Data out:
|
|
Third-Party Campaign Detection
| Application Examples | Integration Type | Data Synchronization | How It Works |
|---|---|---|---|
UTM parameter mapping |
UTM parameter mapping |
Real time upon click-through |
|
Analytics
| Application Examples | Integration Type | Data Synchronization | How It Works |
|---|---|---|---|
|
Client-side sync | Real-time in-browser | Personalization can listen for campaign statistics events that you can use to format events for third-party tracking systems. For more information, see Sending Campaign Stats to Third Parties. |
Content Management Systems (CMS)
| Application Examples | How It Works |
|---|---|
| Typically, Personalization doesn’t require an integration with a CMS. |
|
Social
| Application Examples | Integration Type | Data Synchronization | How It Works |
|---|---|---|---|
| Generic segment sync | File-based | One-off or nightly | Pass segments out of Personalization by SFTP into various media and display tools for enhanced retargeting efforts. For more information, see Export a Segment to the Marketing Cloud Personalization SFTP. |
Tag Managers
You can implement Personalization to use a tag manager. As part of your implementation process, work with your implementation team to determine the implementation approach that works best for you.

