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            Create a Customizable Preference Page in Marketing Cloud Next

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            Create a Customizable Preference Page in Marketing Cloud Next

            Design a custom preference page that aligns with your brand, enabling subscribers to manage their email, SMS, and WhatsApp subscriptions. Customized preference pages provide a consistent and trustworthy experience for your users.

            Required Editions

            Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Next Growth or Advanced Edition
            User Permissions Needed
            To create a customizable preference page:

            Marketing Cloud Manager

            OR

            Marketing Cloud Admin permission set
            1. From Setup, in the Quick Find box, enter Marketing Features and then select Preference Page Customization.
            2. Turn on Custom Preference Pages.
              An email preference page is created by default. Create SMS and WhatsApp preference pages to add them to your subscriptions.
            3. Create a preference page.
              1. From the App Launcher, find and select Marketing.
              2. Click the Content tab and select your workspace.
              3. Select Add | Content | Preference Page.
              4. Click Create.
              5. In the Experience Builder, under Settings, enter a title and description for your preference page.
              6. Select the Subscription List component and add the channel type and subscriptions for your preference page.
                If you've enabled business units, select the business unit scope of your preference page. See Assign a Communication Subscription to Business Units.
              7. Save your work and click Publish to start using the preference page.
              The custom preference page is available in Preference Pages in the Consent tab.
            4. To edit a preference page, click drop down next to the preference page and select Edit.
             
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