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            Set Up WhatsApp in Marketing Cloud Next

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            Set Up WhatsApp in Marketing Cloud Next

            Reach a global audience with personalized conversational messages that can include text, audio, video, and other rich content.

            Required Editions

            Salesforce Enterprise and Unlimited Editions with Marketing Cloud Next Growth or Advanced Edition and the Salesforce Message Credits - WhatsApp add-on
            Note
            Note WhatsApp messaging isn't supported in Government Cloud. See Marketing Cloud Next in Government Cloud.
            1. From Setup, in the Quick Find box, enter Your, and then select Your Numbers.
            2. Install the required managed packages for consent and engagement. See Manage WhatsApp Consent in Unified Messaging.
            3. Create or connect a WhatsApp Business Account. See Connect Your WhatsApp Business Account.
            4. Review or update your consent validation settings.
              1. From Setup, in the Quick Find box, enter Channels, and then select WhatsApp.
              2. Choose whether to check consent on a communication subscription before sending promotional and transactional messages.

            After you connect your WhatsApp Business Account to Salesforce, you can:

             
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