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            Edit a Default Preference Page in Marketing Cloud Next

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            Edit a Default Preference Page in Marketing Cloud Next

            Marketing Cloud Next comes with default preference pages for email, SMS, and WhatsApp. Preference pages are visible to subscribers when they click the Preference Manager link in a marketing message. The default marketing communication subscription is included on the page, but you can add or remove subscriptions as needed. Preference pages are customized for each recipient.

            Required Editions

            Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Next Growth or Advanced Edition
            User Permissions Needed
            To edit the preference page:

            Marketing Cloud Manager

            OR

            Marketing Cloud Admin permission set

            When you save changes to a preference page, the page is immediately published and visible to your subscribers.

            1. From the Consent page, select Preference Pages and Subscriptions.
            2. For the email, SMS, or WhatsApp preference page, click Edit Form.
            3. Select a communication subscription and use the arrows to move that subscription on or off the preference page.
              Modal to edit the email preference page.
            4. Review your changes and then save your work.

            After you save, the changes are published to your preference page and subscribers can view the updated page when they click the Preference Manager link in a message.

            Certain merge field links, such as the Preference Manager and Unsubscribe links, aren’t functional when you preview an email, SMS, or WhatsApp message. You can review default preference pages on the Consent tab.

            See Also

             
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