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          Explore Agentforce and Einstein in Marketing Cloud Next

          Explore Agentforce and Einstein in Marketing Cloud Next

          Agentforce in Marketing Cloud Next helps you create campaigns, message content, landing pages, segments, and more. Einstein predictive features provide insights and data to inform the content and timing of your marketing activities.

          Your Guide to Agentforce and Einstein

          Einstein Get Started image

          Learn the AI Basics

          Salesforce Web Page: Salesforce Artificial Intelligence

          Salesforce Help: Agentforce and Einstein Generative AI

          Salesforce Help: Design and Implement Agentforce: Agents

          Trailhead: Agentforce Quicklook

          Trailhead: Agentforce Basics

          Set Up Einstein image

          Get Setup with Agentforce and Einstein

          Salesforce Help: Agentforce Implementation Guide for Employee-Facing Agents

          Salesforce Help: Set Up Einstein Generative AI

          Salesforce Help: Manage Employee Agent Access

          Salesforce Help: Editing Standard Agent Action Reference Actions

          Salesforce Help: Create a Custom Agent Action

          Salesforce Help: Enable AI Features in Marketing Cloud

          Salesforce Marketing: Agentforce Marketing: Campaign Creation Onboarding Guide

          Use Einstein in Marketing Cloud Next image

          Use Agentforce and Einstein in Marketing Cloud Next

          Trailhead: AI in Marketing Cloud Next

          Salesforce Help: Increase Productivity with AI

          Salesforce Help: Agentforce and Einstein in Marketing Cloud Next

          Salesforce Help: Create a Segment with Einstein in Marketing Cloud Next

          Salesforce Developer: Brief Standard Object Reference

          Salesforce Help: Brand Your Content in Marketing Cloud Next

          Use Einstein Predictive features image

          Add the Power of Predictive Intelligence to Your Marketing Efforts

          Salesforce Help: Einstein Send Time Optimization

          Salesforce Help: Einstein Metrics Guard

          Salesforce Help: Einstein Engagement Frequency

          Salesforce Help: Einstein Engagement Scoring

          Learn more image

          Learn More

          Supported Languages

          Trailhead: AI Strategy

          Salesforce Help: AI Project Success

          Salesforce Help: Agents and Einstein Data Usage in Marketing Cloud Next

          Salesforce Help: Prepare Your Data for AI

          Salesforce Website: Salesforce Artificial Intelligence Acceptable Use Policy

           

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          • Increase Productivity with AI
            To improve work outcomes and increase day-to-day productivity, try predictive and generative AI tools in Marketing Cloud Next.
          • Agentforce in Marketing Cloud Next
            Use Agentforce to draft, refine, and generate multichannel and conversational marketing campaigns. Start by drafting a campaign brief and describing your campaign objective when prompted. View and refine campaign previews directly in the brief record for faster, more effective campaign creation. Use AI to refine saved campaign content directly in Content Builder, and use AI to analyze and optimize campaign performance.
          • Agents and Einstein Data Usage in Marketing Cloud Next
            AI is built on data. When using Marketing Cloud Next, review this table to understand the type of data used by AI agents and Einstein features.
          • AI Model Cards and Considerations for Marketing Cloud Next
            Review the support, limits, and considerations for generative AI features, and the model details and usage for predictive AI features in Marketing Cloud Next.
          • Data 360 Reports for Einstein Features in Marketing Cloud Next
            Review the effectiveness of Einstein Engagement Frequency and Einstein Engagement Scoring in your marketing campaigns using Data Model Objects in Data 360.
          1 Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight.
           
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