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Market to Your Customers with Account Engagement
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          Adding Account Engagement Standard Actions to Salesforce

          Adding Account Engagement Standard Actions to Salesforce

          Add Account Engagement buttons and actions to Salesforce as standard actions in list views and on certain record pages. Quick action record buttons are only supported in production orgs, not in Salesforce sandboxes.

          Required Editions

          User Permissions Needed
          To create custom buttons: Customize Application
          Note
          Note Pardot is now known as Marketing Cloud Account Engagement. We wish we could snap our fingers to update the name everywhere, but you can expect to see the previous name in a few places until we replace it, including in the app itself.

          Add actions to record pages in Salesforce in the Page Layout of the standard object such as the Lead or Contact object. To add actions to list views, customize a page layout from the management settings for the appropriate object.

          To use these buttons, users must be assigned a Sales Cloud, Service Cloud, or CRM User permission set. These buttons don’t create prospects unless you enable the Automatically create prospects in Account Engagement if they’re created in Salesforce setting for the Salesforce connector.

          Action Availability in Salesforce
          Add to Prospect List

          Object Page Layouts

          • Lead
          • Contact

          List View Objects

          • Lead
          • Contact
          Add to Engagement Studio List

          Object Page Layouts

          • Lead
          • Contact

          List View Objects

          • Lead
          • Contact
           
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