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Salesforce Personalization
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            Example: Knowledge Article Click

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            Example: Knowledge Article Click

            This engagement signal monitors for and tracks knowledge article click engagement by individuals. Configuring this engagement signal creates a default article click count metric.

            Configuration Sequence Parameter Setting
            Record Properties Data Space default
            Engagement DMO Knowledge Article Engagement
            Name Article Click
            API Name ArticleClick
            Field Parameters User Identifier Knowledge Article Engagement > Individual
            Item Identifier (Optional) Knowledge Article Engagement > Knowledge Article Version Id
            Timestamp Identifier Knowledge Article Engagement > Created Date
            Unique Engagement Identifier Knowledge Article Engagement > Knowledge Article Engagement Id
            Filter Condition All Conditions Are Met
            Filter Resource Knowledge Article Engagement > Engagement Channel Action
            Operator Is Equal To
            Value catalog-object-click-start

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