Salesforce now sends email only from verified domains.

Automate Your Business Processes

Table of Contents

No results

Here are some search tips

Check the spelling of your keywords.
Use more general search terms.
Select fewer filters to broaden your search.

Search all of Salesforce Help

Troubleshoot AI Agent Tasks in Agentforce Supply Chain

You are here:

Troubleshoot AI Agent Tasks in Agentforce Supply Chain

Use this guide to diagnose and fix common AI agent issues in Agentforce Supply Chain.

License Required
This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Supply Chain license. To purchase an Agentforce Supply Chain license, contact your Salesforce account executive.

License Required

This feature is a workspace that’s external to your Salesforce org and requires an Agentforce Supply Chain license.

To purchase an Agentforce Supply Chain license, contact your Salesforce account executive.

Common Issues and Resolutions

Issue	Possible resolutions
Task takes too long to complete	Retry later if LLM service demand is high. Reduce parallel AI tasks and use smaller files when possible.
Outputs are null or not relevant	Confirm all required documents and shared fields were explicitly provided to the task.
Outputs are random or hallucinated	Provide complete source data and realistic test values. Avoid placeholder-only test values.
Data source field fails to populate	Enable AI access for the data source, keep requested rows limited, and align search wording to actual table values.
Agent generates poor plans	Restart with feedback for the agent and more explicit instructions. Split overly complex tasks into smaller tasks.
.docx template filling fails	Verify that variables use exact syntax such as `{{ supplier_name }}`.