Learn what Agentforce Operations is, how blueprints, workflows, and tasks work
together, and how to set up your workspace for the first time.
Required Editions
License Required
This feature is a workspace that’s external to your Salesforce org and requires
an Agentforce Operations license.
To purchase an Agentforce Operations license, contact your Salesforce account
executive.
About Agentforce Operations Agentforce Operations transforms manual, error-prone business processes into automated workflows. AI-powered agents can complete specialized tasks, while teams collaborate on the rest by using email, web forms, or the workspace.
Agentforce Operations Tour Learn the main areas of the Agentforce Operations interface, starting from the Home page. From the Home page, you can view, filter, and manage workflows, and access other areas of Agentforce Operations by using the navigation sidebar.
Logging In to Agentforce Operations Learn when logging in to the workspace is required and how internal users receive different access permissions than external users.
Set Up Your Workspace in Agentforce Operations After you get access to your workspace, complete these setup steps to prepare Agentforce Operations for your team. Add users, review roles, build a blueprint, and start your first workflow.
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