Implement the Restore Application to Recover Data

Requirements

To work with Restore:

• You have purchased Own’s Backup & Recover product
• You have created a minimum of one service
• The created service has a minimum of two existing data backups

For the user roles and permissions that must be assigned to the authenticated user, including write access to objects/tables, refer to the topic RBAC for Recover in Own’s User Guide for your provider.

Limitations and Non-Support

• The Own platform limits each account to a maximum of six jobs of the same type performing in parallel, which means a maximum of six Restore jobs can be performing in parallel. However, additional Restore jobs can be submitted to the job queue, while six Restore jobs are currently being processed
• When restoring data across environments, records can fail due to children (Child 3 in the example below) that also have dependencies on other objects (Parent 2 below) that aren't also children of the selected Parent (Parent 1 below).

  In the example, if you select Parent 1 which has 3 child objects:

  • Records on the selected object Parent 1 will succeed.
  • Records on Child 1 and Child 2 will succeed.
  • Records on Child 3 will fail because they're dependent on Parent 2 which isn't included in the restore, and doesn't exist in the destination sandbox environment.
  
• Assets with sharing enabled: To restore an Asset object, either an AccountId or ContactIdn is required. (Salesforce default sharing setting for Assets requires a parent account and/or contact to be defined). If this restriction was removed and the default Asset sharing setting was changed the Own platform cannot restore it.
• ContentDocument objects cannot be restored to private libraries (only to public libraries). Restoring a ContentDocument can only be done if the private library and all the ContentDocument objects belong to the user that runs the restore (and the user has all the permissions required for the restore).
• The Restore application does not support/restore these objects/tables:
  • Any object/table excluded from the scope of a backup
  • Salesforce objects:
    • AccountPartner, ApexClass, ApexComponent, ApexTestQueueItem, ApexLog, ApexPage, ApexPageInfo, ApexTestResult, ApexTrigger, AppMenuItem, AsyncApexJob, AuraDefinitionInfo, AuraDefinitionBundleInfo, AuthSession
    • ClientBrowser
    • DataType
    • EntityDefinition, EventBusSubscriber
    • FieldDefinition, FlowInterview
    • KnowledgeArticleVersion
    • LoginIp
    • NavigationLinkSet
    • ObjectPermissions, OpportunityPartner, Organization
    • PermissionSet, ProcessInstanceWorkitem, Profile, Publisher
    • RecentlyViewed
    • SetupEntityAccess
    • TagDefinition
    • UserSetupEntityAccess
  • Microsoft Dynamics tables:
    • ReadOnly tables, for example, externalparty, interactionforemail
    • Solution aware tables, for example, canvasapp, workflow, role, privilege, msdyn_sequence, fieldpermission, and webresource
• The Restore application does not support the following services:
  • Salesforce weekly export services
  • Workday services

The Restore User Interface

• Restore is located in the Own user interface (UI) menu bar. When clicked, the Restore page displays.
• From the Source field drop-down menu, the available services are listed by provider (unsupported services are not listed in the Source field drop-down menu).
  • If the selected source service is a Salesforce metadata service, the user can only initiate a Restore metadata task.
  • Otherwise, based on the selected source service, select from the Type field drop-down menu any one of the following restore tasks:
    • Repair data loss
    • Repair data corruption
    • Restore full organization [Salesforce only]