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          Learning Paths Considerations and Limitations

          Learning Paths Considerations and Limitations

          As you prepare to customize Learning Paths for your users, keep these details in mind.

          Required Editions

          Available in: Lightning Experience
          Available in: Developer, Professional, Enterprise, Performance, and Unlimited Editions
          Not Available for: Chatter External, Chatter Free, or Communities (now known as Experience Cloud) user licenses
          Enablement Sites (myTrailhead) available in: Enterprise, Performance, and Unlimited Editions
          Important
          Important

          Learning Paths is turned off by default in all environments in Winter ’25 and later. To turn on Learning Paths, contact Salesforce Customer Support.

          Learning Paths isn’t available in a sandbox or in Government Cloud Plus environments.

          Viewing Assignments in the Guidance Center

          Not all assignments appear in the Guidance Center. Users can find all learning assignments on Learning Home.

          Limitations for Assignments

          There are limits to the assignments that you can make.

          Assignments Maximum
          Learning items 500
          Assignments per learning item 100
          Note
          Note The number of assignments doesn't always correspond to the number of users assigned to the learning item. A public group can contain thousands of users, but assigning a learning item to that public group still counts as only one assignment.

          When you assign a learning item to a particular app or page, the item is visible in the side panel only to users who are in that app. It’s visible on Learning Home to all users, regardless of which app a user is in.

          Group Assignments

          To assign a learning item to a group, use a public group. An assignment to a public group counts as one assignment.

          You can’t assign learning items to Roles and Subordinates or Roles and Internal Subordinates public group member types. You can’t assign learning items to permission set groups, personal groups, or Chatter groups.

          Learning Items with Trailhead or Enablement Site Modules

          You can’t create more than one learning item with the same Trailhead or enablement site module.

          You can assign Trailhead modules that contain quizzes, but not modules that contain hands-on challenges. You can’t assign Trailhead projects.

          When you assign a Trailhead or enablement site module, the module assignment appears in the Guidance Center and on Learning Home. It doesn’t appear on an assignee’s enablement site home page.

          Tip
          Tip When a user completes an assigned module, the assignment status for the learning item doesn’t always update right away. Sometimes, the module can show 100% completion but remains available in the Guidance Center and doesn’t move to the Completed tab in Learning Home. To see updated assignment status for a completed module, users can try refreshing Learning Home, refreshing a page where the Guidance Center is open, clearing their browser cache, or logging in with a different browser.

          Modifying Assigned Learning Items

          After you save a learning item, you can’t change its module, custom link, or due date. Delete the learning item and create another one with the module, link, or due date that you want to assign. To add more assignees to a learning item, use the Add Assignments feature on Learning Home.

          If a module is deleted from Trailhead or an enablement site, any learning item that you created with that module remains in Learning Paths. To avoid confusing users, delete the learning item.

          Deleting Learning Items

          If you want to delete a learning item that’s assigned to more than 100,000 users, first unassign users before you delete the learning item. Otherwise, errors can occur when trying to delete a learning item that’s assigned to a large number of users.

          Turning Off Learning Paths and Suggested Content

          See Turn Off Learning Paths and Turn Off Suggested Content in the Guidance Center.

          To hide assigned content from users, delete the assignments or select Don’t assign to anyone.

           
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