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Govern, Manage, and Release Changes with DevOps Center
Work Item Lifecycle and Status

Work Item Lifecycle and Status

A work item includes a status and progress indicator so your team can quickly understand where work stands in the release cycle. Work items move through these statuses: New, In Progress, In Review, Ready to Promote, Promoted, and Closed.

Required Editions

Available in: Lightning Experience in Professional (API access required), Enterprise, Performance, Unlimited, and Developer Editions
Not available in: Government Cloud Plus as interoperable. Turning on DevOps Center in Government Cloud Plus orgs can send data outside the authorization boundary. Contact your Salesforce account executive for more details.
Not available in: EU Operating Zone. EU Operating zone is a special paid offering that provides an enhanced level of data residency commitment. DevOps Center is supported in orgs in the EU that aren’t part of EU OZ, per standard product terms and conditions.

Work items start in the New status, indicating that ‌development work hasn't begun. As work items move through the release management cycle, DevOps Center updates the status automatically to show progress.

Work item status bar with the status, In Review.

Your team reviews a list of project work items to understand how much work is done and how much is left to do.

STATUS Description
New The initial state when a work item is created. Optionally select a development environment to begin work; the status changes to In Progress.
In Progress Building the requirements is in progress. DevOps Center creates a feature branch for the work item.
In Review Work is ready for team review. The status changes to In Review when a pull request is created—from DX Inspector or directly in source control by a team member or agent.
Ready to Promote The work item is approved and ready for promotion, with no merge conflicts.
Promoted The work item has moved to a pipeline stage. When it’s promoted to the final pipeline stage, it's closed.
Closed Work is complete, verified, and promoted through the entire pipeline.
 
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