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Manage Appointments with Salesforce Scheduler
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            Enable Operating Hours for Service Territory Members for Work Type Groups

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            Enable Operating Hours for Service Territory Members for Work Type Groups

            To set hours for resources working on appointment topics, enable the Operating Hours for Service Territory Members for Work Type Groups preference.

            Required Editions

            Available in: Lightning Experience.
            Available in: Enterprise and Unlimited Editions
            Note
            Note
            • Before enabling the preference, make sure that you complete all the prerequisites.
            • This feature uses the new Appointment Topic Time Slot junction object that’s now to be used in all development. Related Salesforce Scheduler flows also use this junction object.
            • After you enable this setting, you can’t disable it.
            • All the new orgs are provided with this setting enabled by default.
            • When you enable this setting, there’s no loss of functionality.
            1. From Setup, in the Quick Find box, enter Salesforce Scheduler, and then select Salesforce Scheduler Settings.
            2. Enable Operating Hours for Service Territory Members for Work Type Groups.
            3. Click Enable in the pop-up.
            4. Transfer the customizations that you backed up.
             
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