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          Flow Screen Component: Select Service Territory

          Flow Screen Component: Select Service Territory

          Enables users to select a service territory (branch or office location).

          Required Editions

          Available in: Lightning Experience.
          Available in: Enterprise and Unlimited Editions

          Image of the screen that enables users to select a service territory.

          Attribute Description Additional Information
          API Name Use underscores and alphanumeric characters without spaces. Begin the name with a letter, don’t end the name with an underscore, and don’t use two consecutive underscores.
          • Type: Input
          • Data type: String
          • Used in: All outbound and inbound flows
          City

          The city of the service territory.

          Example: San Francisco

          • Type: Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Country

          The country of the service territory.

          Example: United States

          • Type: Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Distance

          The search radius from the specified location. All the service territories in this search radius appear.

          Values can be specified in miles (mi) or kilometers (km). Supported values are:

          • Miles: 5, 10, 25, 50, and 100
          • Kilometers: 10, 20, 50, 100, and 200
          • Type: Input and Output
          • Data type: Integer
          • Used in: All outbound, inbound, and guest flows
          Distance Unit The unit of the Distance attribute. Valid values are km and mi.
          • Type: Input
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Filter by Service Territory IDs

          A comma-separated list of service territory IDs that are used to filter service territories.

          If a value is set, the component shows only the associated service resources.

          Example: 0Hhxx0000004DUuCAM, 0Hhxx0000004DEhCAM

          • Type: Input
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Filter by Resource IDs

          A comma-separated list of resource IDs that are used to filter service territories.

          If a value is set, the component shows only supported service territories for these service resources.

          Example: 0Hnxx0000004DdpCAE, 0Hnxx0000004DscCAE

          • Type: Input
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Hide Operating Hours Indicates whether the operating hours of the service territories are hidden. If this value is set to true, the operating hours of the service territory don’t appear.
          • Type: Input
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Latitude

          The latitude of the location entered by users. Latitude is auto-populated when a user selects a value suggested by Google search.

          Example: 37.7898

          • Type: Input and Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Location

          The keywords entered to search for a service territory.

          Example: Salesforce Tower, San Francisco, CA, USA

          • Type: Input and Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Longitude

          The longitude of the location entered by users. Longitude is auto-populated when a user selects a value suggested by Google search.

          Example: –122.39695

          • Type: Input and Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Postal Code

          The postal code of the service territory.

          Example: 94105

          • Type: Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Service Resource

          The ID of the service resource whose territories are shown.

          Example: 0Hnxx0000004DdpCAE

          • Type: Input
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Service Territory

          The ID of the service territory.

          Example: 0Hhxx0000004DUuCAM

          • Type: Input and Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          State

          The state of the service territory.

          Example: CA

          • Type: Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Street The street of the service territory.
          • Type: Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Validations

          The error messages in the Select Service Territory component.

          This value is auto-populated. For example, the attribute stores the error message that’s generated when a user tries to navigate to the next screen without selecting a location.

          • Type: Input and Output
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
          Work Type Group

          The ID of the work type group that's used to filter service territories.

          Note
          Note Always set a value for this attribute.

          Example: 0VSxx0000004D0GGAU

          • Type: Input
          • Data type: String
          • Used in: All outbound, inbound, and guest flows
           
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