Assign Records Created by Guest Users to a Default User in the Org
To increase the security of your Salesforce data, guest users are no longer
automatically the owner of records they create. Instead, when a guest user creates a record, the
record is assigned to a default active user in the org, who becomes the owner.
Required Editions
Available in: Salesforce Classic and Lightning
Experience
Available in: Essentials, Enterprise, Performance,
Unlimited, and Developer editions
User Permissions
Needed
To assign a default owner to records created by guest users in an Experience
Cloud site:
Create and Set Up Experiences
AND is a member of the site
Select a default owner in your org.
Note In orgs created in Summer ’20 and
beyond, guest users can’t be assigned as owners of previously created records in the org. If
you don’t select an owner for records created by guest users, the owner of the community is
automatically selected as the owner.
From Setup, enter Digital Experiences in the Quick
Find box, then select All Sites.
Click Workspaces for the community you'd like to access.
Click Administration | Preferences.
Select a default user in the record ownership lookup.
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