Account Relationships and Account Relationship Data Sharing Rules
Account relationships and account relationship data sharing rules give you granular
control over how account information is shared. They allow you to share object records related
to an account, such as cases, opportunities, and contacts. The shared records don’t have to be
owned by a user of that account, they just have to be associated with it. You can also determine
the access level granted, such as read or write.
Required Editions
Available in: Salesforce Classic
and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and
Developer Editions
Account relationship data sharing rules allow you to define the criteria that are used to
share object records with an external account. The data sharing rule defines the relationship
type, the information that is shared, and the record access given to the account that is
gaining access.
Once you’ve created your data sharing rule, you can use it to share data with an external
account by creating an account relationship. The account relationship comprises the account
that is sharing information, the account that is accessing those records, and the type of
relationship they have.
Go to Digital Experiences | Settings and select Enable Account Relationships under
Account Relationship Settings.
Learn more about account relationships in this video.
Configure Account Relationship Data Sharing Rules After account relationships are enabled, set up an account relationship data sharing rule. This rule defines the relationship type, the type of information shared, and the record access granted.
Create an Account Relationship When you’ve created an account relationship data sharing rule, assign it to an account relationship to begin sharing.
Create Reports for Account Relationships Create a custom report using the Account Relationship object to track your account relationships. Once you’ve created the report, share your information in a dashboard.
Best Practices for Account Relationships Looking for best practices and use cases to help you get the most out of your account relationships and account relationship sharing rules? You’ve come to the right place.
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