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Site User Visibility Best Practices for Guest Users
Site members and guest users must often see one another in a public setting. Guest user visibility is useful when you implement a public forum, like a self-service community, or build a public-facing app, like ideas. Keep these guest user visibility practices and considerations in mind when setting up your public-facing forum or site.
- Protect the identity of your most active users by hiding the Knowledgeable Users and Reputation Leaderboard components using audience targeting in Experience Builder.
- Never use the View All Users permission to give guest users visibility to other users.
- The Site User Visibility setting doesn’t control guest user visibility. Guest user visibility is done on a community-by-community basis.
- To give user visibility to site users, enable See other members of this site on a site-by-site basis.
- If your community or forum must remain private, don’t use the Site User Visibility setting. This setting shows authenticated users to guest users. Instead, use sharing rules or sharing sets on the user record to open up user visibility where needed.
- Consider using nicknames to protect the identity of your site’s members.
- Review the user profile page layout, and restrict exposed fields to a minimum.
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