Manage Notification Delivery Settings
Modify where your notifications appear and which apps deliver your notifications.
Required Editions
| Available in: Lightning Experience |
| Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To view notification delivery settings: | View Setup and Configuration |
| To edit notification delivery settings: | Customize Application |
For desktop and mobile notifications, choose the delivery channels or mobile delivery apps. For Slack notifications, enable or disable Slack as a delivery channel. For custom notifications, you can edit the delivery channels for supported Salesforce-provided apps and apps installed from a managed package. For standard notifications, you can edit the delivery channels for supported Salesforce-provided apps only.
- From Setup, in the Quick Find box, enter Notification Builder, and then select Notification Delivery Settings.
-
Select the notification type, and select Edit from the dropdown
menu.
Notification Delivery Settings shows you only the notification types available for your org.
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Select the channels or applications for your notification type, and then save.
For desktop or mobile notifications, if either desktop or mobile delivery is listed but unavailable, you can enable it from Custom Notifications in Setup.
To modify the Slack app for a Slack notification, edit the notification from Custom Notifications in Setup.
Note Mobile in-app notifications require the Enable in-app notifications setting. Mobile push notifications depend on a user’s device-level and, if available, app-level push notification settings. Push notifications for the Salesforce mobile app require the Enable push notifications setting.
