When an orchestration run fails, Salesforce sends an error email. The email is sent to
either the admin who last modified the associated orchestration or the Apex exception email
recipients.
The email includes the error message with details about
the:
Orchestration
Executed orchestration elements
Flows called from orchestration steps
For activated orchestrations, the error email also has a link to show the
failed orchestration run details in Flow Builder.
If an orchestration fails because of a flow it calls, then the recipients receive an error
email for the orchestration failure and an error email for the flow failure.
Example
Error element Stage_1 (FlowOrchestratedStage).
An error occurred when executing a flow interview.
Flow Details
Flow API Name: Create_Customer_Record
Type: Orchestrator
Version: 1
Status: Inactive
Org: signup.org.test.1640285093849 (00DRM000000G0SV)
Flow Interview Details
Interview Label: Create New Customer 2/11/2022, 1:57 PM
Interview GUID: 1fb36a45416070aa772cba20517eea2a1236-7f18
Current User: Test User (005RM0000025zTa)
Start time: 2/11/2022, 1:57 PM
Duration: 3 seconds
How the Interview Started
Orchestration Run ID: 0jERM0000004CQT
Test User (005RM0000025zTa) started the flow interview.
API Version for Running the Flow: 54
ENTER STAGE: Stage 1
ID: 0jFRM0000004CQY
Status: Error
BACKGROUND STEP: Create Account for New Customer
ID: 0jLRM0000004Cfd
Status: Error
Entry Condition:
When the stage starts, the step starts = true
Flow (Create_Account_for_New_Customer)Inputs:
None.
Outputs:
None.
Error Occurred: An error occurred when executing a flow interview.
Salesforce Error ID: 904995012-1848 (1749972898)
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