Users Management

Use Users Management feature to add and manage users, enable or disable Multi-Factor Authentication (MFA), and manage user roles and permissions. The Master Admin has specific capabilities, such as enabling, disabling, and resetting MFA for users.

In the Users tab, a Master Admin can:

• Click the three dots menu, and select Disable User or Delete User.
• Click the three dots menu, Disable MFA, or Reset MFA.
• Click Export Users to CSV to download a CSV of users.
• Click Replace master admin to change the master admin user.

• Add a User
  Users with Admin roles can add users and manage users and their roles in the Account Settings Users tab.
• User Roles
  Roles are assigned to users per business unit to provide them permission to perform specific actions. Users can be assigned to one or more specific business units with a different role in each business unit.
• User Roles FAQs
  Find answers to frequently asked questions about visibility and access permissions related to user roles.
• Roles & Permissions
  The available permissions depend on the user's role. With the exceptions of Master Admin, Security Admin, and Account Level Audit-Log-Viewers, permissions are limited within the users' Business Units.
• Swap Master Admin Accounts
  Sometimes the current Master Admin transfers the Master Admin role to another Administrator on the system.