Seeding Data in ServiceNow

Seeding for ServiceNow allows you to populate data sets from a production, sub-prod, or personal developer instance. Protect personally identifiable and sensitive information when you seed anonymized data using custom templates. Build templates that define a subset of related data to extract from a source instance, and use those templates to quickly and repeatedly seed any existing sub-prod with an identical data structure. Save time by automating recurring and one-time seeding jobs. Make sure that specific destinations are fully seeded with required data, in advance of upcoming sprints and development projects.

Seeding for ServiceNow is similar to Seeding for Salesforce, but it has some important differences. The articles in this section outline settings, configurations, and considerations specific to seeding ServiceNow environments with data.

• Getting Started with Accelerate for ServiceNow
  Accelerate for ServiceNow allows you to populate data sets from a production/sub-prod instance into a sub-prod instance with matching metadata.
• Getting Started with Anonymize for ServiceNow
  Manage anonymization templates and apply them to ServiceNow data using Salesforce's Anonymize application. Use the application to anonymize ServiceNow data in seeding jobs to make sure that sensitive information is protected.
• Seeding and Anonymizing ServiceNow Data
  The Seeding application copies selected ServiceNow tables from a production org or sandbox to a sandbox, supporting software development, QA, and training. The Anonymize application replaces data in sandbox table fields with alternate values to privatize original data and verify compliance with privacy laws and regulations.
• Run a Seeding Job for ServiceNow
  You can run the seeding job directly from the Template Builder of the template. If the Seed button isn't available in the Template Builder tab, contact your administrator to grant you the required permission.
• Schedule Seeding in ServiceNow
  Schedule seeding jobs to automate multiple seeding tasks, which increases efficiency by reducing the need for manual intervention. Ensure necessary destinations are fully seeded with the required data in advance of upcoming sprints and development projects to maintain consistency. Choose one-time or recurring seeding jobs with error handling and alerts.
• Schedule, Edit, and Delete Scheduled Seeding Jobs In ServiceNow
  Schedule recurring and onetime seeding jobs in advance when you use Schedule Seeding. Enhance seeding efficiency by automating recurring tasks and manage all scheduled jobs from a central tab.
• Filter ServiceNow Records for Seeding
  Limit the records used for seeding to control which data is copied. Filtering object records helps make seeding more efficient and relevant for its specific purpose, such as testing. Strategic filtering prevents the inclusion of unnecessary or problematic data, such as redundant child objects or unconverted leads, which maintains data integrity.
• Filter the Data for Seeding in ServiceNow
  Control the number and order of records and the type of records that are seeded for a selected template table with the Filter option.
• The Anonymize Tabs for ServiceNow
  When you open the Anonymize app (by clicking the Anonymize tab, which is at the top of the Own UI), there are two tabs. The Templates tab which is displayed automatically ‌upon access of the Anonymize application and the Activities tab.
• Recent Seeds Information and Seeding Job Reports (ServiceNow)
  Seeding application processing generates information about each executed, seeding job Recent Seeds Information, Seeding Report. These reports help you in understanding the seeding job's status and outcome.
• Create a Seeding Template for ServiceNow
  Use the Create New Template window to create an initial version of a seeding template for performing data seeding. By default, template creation is based on the blank template (Create From field = Blank template), which means that the created template does not contain any predefined nodes (tables).
• Build the Seeding Template for ServiceNow
  Select the tables you want to seed to make sure you are seeding the exact data required by your use case. Once your seeding template is in Edit mode, you can start building your node hierarchy of tables that you want to seed in the Template Builder tab.
• Managing Seeding Templates in ServiceNow
  The Templates tab under the Seeding tab presents a listing of previously created, available templates with template-related information. You can clone and delete templates provided they aren’t being edited by another user.
• Export and Import the Seeding Template Table Hierarchy in ServiceNow
  Use ServiceNow Seeding to export and import your table hierarchy and reuse templates across environments. Reusing templates eliminates manual copying, which saves time and minimizes errors.
• Work with Anonymization Templates for ServiceNow
  Anonymization templates for ServiceNow can be managed through various actions such as creating, configuring, deleting, and exporting. Tables that are included in both the seeding and anonymization templates can be anonymized as part of the seeding process.
• Editing a Nodes Template for ServiceNow
  When opening an existing seeding template, it opens in view-only mode. You can edit a seeding template if another user isn't editing the template. Master admins can edit locked templates.
• Node Context Menu for a ServiceNow Nodes Template
  Each node in a Nodes Template has an available options context menu, regardless of where that node (table) is located in the template hierarchy (Parent, Root, or Child).
• Clone Table Columns from a Vendor to a ServiceNow Personal Developer Instance
  Prepare a ServiceNow Personal Developer Instance (PDI) for use with Seeding by cloning table columns from a vendor's instance. Clone columns by exporting XML files from the vendor's instance and importing them into the PDI.
• Supported Tables in Accelerate for ServiceNow
  When working with the Seeding app for ServiceNow, take note of the supported tables.
• Seeding Limitations for ServiceNow
  When working with the Seeding app for ServiceNow, take note of these limitations.