Features Available with Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login Licenses

You are here:

Features Available with Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login Licenses

Lightning Platform Starter and Lightning Platform Plus licenses contain the Salesforce Platform user license. The Salesforce Platform License and Salesforce Platform Login licenses have access to the Salesforce Platform permission set. The Salesforce Platform permission set gives access to user permissions with AI capabilities. You can also enable users access to the Lightning Console app. This table shows which features are available to users with the Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login licenses.

Details

	Lightning Platform Starter	Lightning Platform Plus	Salesforce Platform Login
Salesforce Standard Objects
Account Contact Relationships (Contacts to Multiple Accounts)¹
Accounts	Read, Create, Edit, Delete, View All Data, Manage All Data	Read, Create, Edit, Delete, View All Data, Manage All Data	Read, Create, Edit, Delete, View All Data, Manage All Data
Assets	Read, Create, Edit, Delete	Read, Create, Edit, Delete	Read, Create, Edit, Delete
Campaigns
Cases	Read, Create, Edit, Delete ²	Read, Create, Edit, Delete ³	Read, Create, Edit, Delete ⁴
Contacts	Read, Create, Edit, Delete, View All Data, Manage All Data	Read, Create, Edit, Delete, View All Data, Manage All Data	Read, Create, Edit, Delete, View All Data, Manage All Data
Contracts
Dashboards
Documents	Read, Create, Edit, Delete, View All Data, Manage All Data	Read, Create, Edit, Delete, View All Data, Manage All Data	Read, Create, Edit, Delete, View All Data, Manage All Data
Entitlements
External Objects (Salesforce Connect)	Read, Create, Edit	Read, Create, Edit	Read, Create, Edit
Events and Calendar	Read, Create, Edit, Delete	Read, Create, Edit, Delete	Read, Create, Edit, Delete
Ideas	Read, Create	Read, Create	Read, Create
Leads
List Email
List Views	Read, Create, Edit, Delete	Read, Create, Edit, Delete	Read, Create, Edit, Delete
Notes and Attachments
Opportunities
Orders
Price Books
Products
Quotes
Reports⁵	Read, Create, Edit, Delete	Read, Create, Edit, Delete	Read, Create, Edit, Delete
Service Appointment
Task	Read, Create, Edit, Delete	Read, Create, Edit, Delete	Read, Create, Edit, Delete
Work Order	Read, Create, Edit, Delete (Can be used for employees, but not external users (for example, customers and partners)	Read, Create, Edit, Delete (Can be used for employees, but not external users (for example, customers and partners)	Read, Create, Edit, Delete (Can be used for employees, but not external users (for example, customers and partners)
Work Order Line Item	Read, Create, Edit, Delete	Read, Create, Edit, Delete	Read, Create, Edit, Delete
Salesforce Features, Capability, and Custom Objects
Additional Data Storage	20 MB per user (user-based license)⁶	20 MB per user (user-based license)⁷	N/A⁸
API Calls per Day (by Org)	200 per member for Enterprise Edition or Unlimited Edition orgs	1000 per member for Enterprise Edition orgs 5000 per member for Unlimited Edition orgs	N/A⁹
Chatter (People, Groups, Feeds, Private Messages)
Custom Objects	10 custom objects per license (custom objects in managed packages don’t count towards this limit, as long as they’re made publicly available on AppExchange))	110 custom objects per license (custom objects in managed packages don’t count towards this limit, as long as they‘re made publicly available on AppExchange))	10 custom objects per license (custom objects in managed packages don’t count towards this limit, as long as they‘re made publicly available on AppExchange))
Delegated Administration
Files¹⁰ and Content¹¹	Create, Read, Edit, Delete	Create, Read, Edit, Delete	Create, Read, Edit, Delete
Knowledge	Read Only	Read Only	Read Only
Roles and Advanced Sharing
Sharing Sets¹²
Salesforce App
Send Email
Territory Management
Recognition Badges¹³
Tokens	Create, Read, Edit, Delete	Create, Read, Edit, Delete	Create, Read, Edit, Delete
Workflow Approvals

Note

Assign Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login users a profile or permission set that allows access only to the allowed objects and the number of custom objects indicated in the table.

Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login users must be internal employees or contractors. These users can’t complete internal or external customer service work without a Service Cloud license.

¹ To view or create relationships between accounts and contacts, you must have “Read” on accounts and contacts. To edit or delete relationships between account and contacts, you must have “Read” on accounts and “Edit” on contacts.

² A Service Cloud license is required for users acting as support agents.

³ A Service Cloud license is required for users acting as support agents.

⁴ A Service Cloud license is required for users acting as support agents.

⁵ To create and edit reports, the user also needs the “Create and Customize Reports,” “Report Builder,” and “Edit My Reports” permissions. For more information see, Set Up Report Management for External Users—Create and Edit Reports. Report creation is available only in Salesforce Tabs + Visualforce communities.

⁶ For the Lightning Platform Starter license, the data storage limit is 20 MB per user license, and the file storage limit is 2 GB per user license.

⁷ For the Lightning Platform Plus license, the data storage limit is 20 MB per user license for EE editions, and 120 MB per user license for UE editions. The file storage limit is 2 GB per user license.

⁸ These users have access to org level entitlements. The license doesn't grant additional data storage.

⁹ These users have access to org level entitlements. The license doesn't grant additional API calls per day.

¹⁰ Salesforce Files with Chatter enabled lets you share files in a group, feed, and post a file to a record. With Salesforce CRM Content enabled, Files gives you access to Libraries, content deliveries, and file tagging.

¹¹ Library administrators can manage library permissions to determine the level of access users have to content libraries.

¹² Sharing sets aren’t supported by reports and dashboards. Permission sets can be used in tandem with sharing sets to allow customers to access reports and dashboards.

¹³ Recognition Badges is only available in Lightning Communities.

Did this article solve your issue?

Let us know so we can improve!

Features Available with Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login Licenses

Details

General Information

Required Cookies

Functional Cookies

Advertising Cookies

General Information

Required Cookies

Functional Cookies

Advertising Cookies

Cookie List

Product Area

Feature Impact

Edition

Experience

Features Available with Lightning Platform Starter, Lightning Platform Plus, and Salesforce Platform Login Licenses

Details