Loading
Salesforce now sends email only from verified domains. Read More
Manage Users and Data Access
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Usage-Based Entitlements

          Usage-Based Entitlements

          A usage-based entitlement is a limited resource that your organization can use on a periodic basis. For example, the allowed number of monthly logins to a Partner Community is a usage-based entitlement.

          Required Editions

          Available in: both Salesforce Classic and Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Professional with API Access Editions

          Some entitlements are persistent. These entitlements give your Salesforce org a set number of the resource, and the amount allowed doesn’t change unless your contract changes. For example, if your company purchases monthly subscriptions for 50 members to access a Partner Community, you can assign up to 50 individuals the ability to log into the community as many times as they want.

          Other entitlements are not persistent; these entitlements work like credit. Your org can use up to the amount allowed of that entitlement over the time indicated by the resource’s frequency. If the entitlement has a frequency of Once, your org must purchase more of the resource to replenish the allowance. If the entitlement has a frequency of Monthly, then your contract (not the calendar month) determines the start and end of the month.

          For example, Company A purchases 50 monthly logins for a Partner Community, and on January 15 that org has a pool of 50 logins. Each time someone logs in, one login is used. On February 15, no matter how many were used in the previous month, the pool is refreshed and 50 logins are available through March 14.

          Note
          Note If your org has multiple contracts with the same Resource and the Resource ID is (tenant), you still only see one row for that entitlement, but the data in that row reflects your combined contracts. In this case, Start Date reflects the earliest start date among those contracts, and End Date reflects the latest end date among those contracts.Like feature licenses, usage-based entitlements don’t limit what you can do in Salesforce; they add to your functionality. If your usage exceeds the allowance, Salesforce will contact you to discuss additions to your contract.
           
          Loading
          Salesforce Help | Article