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Salesforce Summer ’26 Release Notes
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            . How and When Do Features Become Available?

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            How and When Do Features Become Available?

            Some features affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

            Salesforce Overall

            Learn about new features and enhancements that affect your Salesforce experience overall.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            General Enhancements
            Rotate Your Certificates More Frequently   Yes    
            Validate Domain Information More Often   Yes    
            Update Your mTLS Certificates   Yes    
            Get Ready for IPv6   Yes    
            Find and Deploy Solutions Easily with Category Tags and Guided Selection     Yes  
            Chatter Is Turned Off by Default in New Orgs   Yes    
            Enable Accessibility Enhancements for Page Headers and Modal Windows When Zoom Is Greater Than 200% (Release Update)     Yes  
            Enable Accessibility Enhancements for Date Pickers, Popovers, Bottom Utility Bars, Record Headers (Release Update)     Yes  
            Enable Accessibility Enhancements for Cards, Docked Containers, Menu Lists, and Panels (Release Update)     Yes  
            Enable Accessibility Enhancements for To Do Lists and Lightning Dual Listboxes When Zoom Is Greater Than 200% (Release Update)     Yes  
            Archive App
            Monitor Archive Progress with New Activity Statuses        
            Manage Data More Efficiently with New Archive App Settings        
            Rename Archive App Features to Align with Salesforce Standards        
            Prepare for Retirement of Own Archive Managed Package and Legacy Archive        
            Salesforce Foundations
            Prioritize Your Top Leads with People Scoring in Foundations   Yes    
            Turn Web Traffic into Actionable Insights with Web Tracking   Yes    
            Salesforce Data Pipelines
            Increase Performance and Reliability with the Salesforce Data Pipelines Recipe Inspector Yes      
            Export Recipe Schedules to Your External Calendar for Easy Tracking Yes      
            Simplify Recipe Backup with Direct Upload and Download in Data Manager Yes      
            Improve Snapshot Data Recipe Performance with Optimized Upsert and Delete Actions (Generally Available) Yes      
            Output Your Salesforce Data Pipelines Data to Azure Data Lake (Generally Available) Yes      
            Salesforce Scheduler
            Show the Category-Specific Position on Waitlist Participant Cards     Yes  
            Help Users Resolve Appointment Errors Faster with Custom Validation Messages     Yes  
            Keep Custom Lobby Components in Sync with Territory Selections     Yes  
            Salesforce My Trust Center
            Stay Up to Date with the Salesforce My Trust Center (Generally Available) Yes      

            Agentforce

            Supercharge your workforce efficiency with predictive and generative AI.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Agentforce Platform Features by Month
            Agentforce
            OpenAI Search Provider in the Search the Web Agent Action Is Now Generally Available   Yes    
            Increase Trust with Citations in Bring Your Own Channel     Yes  
            Easily Upgrade Agents from the Legacy Builder to the New Builder   Yes    
            Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide   Yes    
            Route Agentforce Voice Calls Using SIP   Yes    
            Orchestrate Other Agents (Beta)   Yes    
            Prepare for Updated Model for AWS-Hosted Option in Agentforce   Yes    
            Agentforce Development
            Manage Agentforce Data Libraries with ADL Connect API (Beta)   Yes    
            Prompt Builder
            Customize Managed Prompt Templates with Overrides Yes      
            Govern Prompt Response Languages Yes      
            Supported Models
            Prepare for Claude Sonnet 4 Reroute Date   Yes    

            Analytics

            Analytics enhancements include new and updated features for Tableau Next, Lightning reports and dashboards, Data 360 reports and dashboards, CRM Analytics, Intelligent apps, and Tableau.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Tableau Next
            Tableau Next Features Released by Month Yes      
            Data
            Analyze Data Lake Objects in Tableau Next Yes      
            Tableau Next Highlights Yes      
            Reports and Dashboards
            Ensure Consistent Branding Across Your Reports and Dashboards with Brand Color Palettes     Yes  
            Embed Custom Lightning Web Components in Dashboards for Interactive Data Views (Generally Available) Yes      
            Expand Reporting Capabilities with More Row-Level Formulas Yes      
            Secure Excel Exports by Disabling Formulas     Yes  
            Data 360 Reports and Dashboards
            Analyze Data Trends with Calculated Insight Object History (Beta)     Yes  
            Perform Faster Drill-Downs with Dimensional Hierarchies (Beta)     Yes  
            Gain Accurate Financial Insights with Currency Reporting in Data 360 Reports (Beta)     Yes  
            CRM Analytics
            Analytics Experience and Visualizations
            Embed Data 360 Live Data Widgets in Experience Cloud Sites Yes      
            Improve Dashboard Responsiveness with Result Reuse for Data 360 Live Queries     Yes  
            Boost Query Performance and Data Efficiency with Semi-Joins and Anti-Joins (Generally Available) Yes      
            Filter Dashboards with Multiple Text Values Simultaneously     Yes  
            Publish Large Dashboard Layouts with Full-Width Printing     Yes  
            Manage Column Total Visibility in Your Compare Table     Yes  
            Export CRM Analytics Dashboards as Documents with Custom Page Sizes (Beta)     Yes  
            Subscribe to Dashboard Widgets in Experience Cloud Sites (Beta)     Yes  
            Data Integration
            Increase Performance and Reliability with the CRM Analytics Recipe Inspector Yes      
            Export Recipe Schedules to Your External Calendar for Easy Tracking Yes      
            Simplify Recipe Backup with Direct Upload and Download in Data Manager Yes      
            Streamline Your Data Prep by Writing to Multiple Data 360 Outputs in a Single Recipe Yes      
            Improve Snapshot Data Recipe Performance with Optimized Upsert and Delete Actions (Generally Available) Yes      
            Improve Write to Data 360 Output Performance with Optimized Append, Upsert, and Delete Actions (Generally Available) Yes      
            Output Your CRM Analytics Data to Azure Data Lake (Generally Available) Yes      
            Tableau Yes      
            Accessibility Enhancements in Analytics Yes      

            Automation

            Compose intelligent workflows with Flow Builder and Flow Orchestration. Integrate across any system with Flow Integration. Get help from AI to optimize and automate your supply chain business processes with Agentforce Supply Chain.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Automation Features Released by Month        
            Flow Builder
            Flow Builder Updates
            Improve Performance with Batching for Scheduled Flows Yes      
            Avoid Manually Fixing Email Template References After Deploying Flows Across Environments   Yes    
            Collapse Fault Paths to Focus on Your Main Flow Yes      
            Use Streaming DMO Activations, More Flow Elements, and Debug with Enhanced Activation-Triggered Flows   Yes    
            Find and Select Resources More Easily in the Add Prompt Instructions Element   Yes    
            Improved Resource Selection in Recommendation Strategy Flow Elements   Yes    
            Use Date Operators in Decision Logic Yes      
            Agentforce for Flow Is Now Beta     Yes  
            Screen Flow Updates
            Update Screen Flows with Natural Language Prompts (Beta)     Yes  
            View Related Record Names and Open the Related Record from Data Table Lookup Columns   Yes    
            Customize Screen Flows with Styling Overrides in More Components Yes      
            Add Static Resource Images to Display Text Without Leaving Flow Builder (Generally Available)   Yes    
            Save Screen Space with Radio Button Groups in Screen Flows   Yes    
            Expose the Flow Runtime Version to Custom Screen Components Yes      
            Flow Marketing Cloud
            Personalize Messaging with Integrated Data by Using Clicks, Not Code Yes      
            View and Restore Flow Version Edit History Yes      
            Use Flow Elements and Features Across All Marketing Flow Types   Yes    
            Coordinate Complex Journeys Across Flows Yes      
            Remove Contacts Automatically from an Active Engagement Flow Yes      
            Personalize Flows with Deeper Access to Source Data Yes      
            Reach Audiences from One Streamlined Flow Category Yes      
            Build More Precise Logic in Decision Elements and Exit Rules Yes      
            Add Exit Rules That Use Events   Yes    
            Set Conditions and Reentry Criteria for Event-Triggered Flows   Yes    
            Add More Contact Points and Related DMOs to Event-Triggered Flows with Enhanced Engagement Signals   Yes    
            Filter Element Analytics by Date Range Yes      
            View Path Outcome Metrics for Path Experiment Yes      
            Keep Send Log Data in Marketing Flows Yes      
            Users Can Now View Flow Dependencies Yes      
            Flow Data 360
            Use Streaming DMO Activations, More Flow Elements, and Debug with Enhanced Activation-Triggered Flows   Yes    
            Use Wait Elements and Test Flows with Broadcast Flow Enhancements   Yes    
            Use Unlimited MuleSoft Connectors in Segment-Triggered, Activation-Triggered, and Broadcast Flows   Yes    
            Flow Actions
            Use Formula Mode for Action Inputs Without Creating Resources   Yes    
            Control Timeout Path Visibility for Asynchronous Actions   Yes    
            Use Transform Mode for Action Inputs Without Adding Transform Elements   Yes    
            Set Field Values Directly for Apex-Defined Inputs   Yes    
            Streamline Object Type Selection for Generic SObject Action Inputs   Yes    
            Configure Optional Apex Action Inputs Without Include Toggle   Yes    
            Use Custom and Custom Collection Types in Invocable Action Output Parameters   Yes    
            Flow Debugging
            Visualize the Execution Path When Testing a Screen Flow Yes      
            Troubleshoot and Fix Flow Errors with Agentforce (Beta)     Yes  
            Review Flow Errors and Warnings with the Redesigned Validation Panel Yes      
            Flow Management
            Identify Flow Version Changes at a Glance Yes      
            Compare Transform Element Changes in a Flow Yes      
            Triage Issues Directly from the Flows List View Yes      
            Flow List View Column Names Were Changed Yes      
            Flow Extensions
            Add Custom Property Editors to Individual Apex Action Inputs   Yes    
            Define Picklist Values for Apex Action Inputs   Yes    
            Customize an Apex Action’s Standard Property Editor Header   Yes    
            Streamline Metadata Selection for Apex Action Inputs   Yes    
            Expose Style Settings for Your Custom Flow Screen Components Yes      
            Flow and Process Release Updates
            Enforcing No-Argument Constructor on Apex Classes Used for Invocable Action Parameters (Release Update)     Yes  
            Sort Apex Batch Action Results by Request Order (Release Update)     Yes  
            Flow Approval Processes
            Require Unanimous Approval for Approval Steps Assigned to Groups   Yes    
            Approval Designers Can Now View Flow Dependencies Yes      
            Flow Orchestration
            Flow Orchestration Is Now a Standard Feature        
            MuleSoft for Flow: Integration
            Centralize Value Mapping Management for MuleSoft for Flow: Integration Yes      
            Agentforce Supply Chain
            Complete Multiple Tasks at a Time Yes      
            Start Up to 2,500 Workflows from a CSV File   Yes    
            Configure Multiple Task Escalations   Yes    
            Generate Blueprints by Describing Your Process   Yes    
            Build Excel-Based Automations (Beta)   Yes    
            Extract More Accurate Data from the New Document Reader Agent (Beta)   Yes    

            Commerce

            Commerce enhancements can include features for B2C Commerce, B2B Commerce, Omnichannel Inventory, Order Management, Salesforce Payments, and Point of Sale.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            B2C Commerce
            B2C Commerce 2026 Deployment Schedule Yes      
            26.6 Release
            Establish Person Accounts for Shoppers with Shopper Profile Sync   Yes    
            Simplify Product Migrations with Automated Image Replication   Yes    
            Improve Storefront Responsiveness with Faster HTTP Timeouts   Yes    
            Increase Productivity with Customizable Apps and Navigation   Yes    
            Design Your Own Workspace with the Merchandising App   Yes    
            Catch System Security Issues Early with Anomaly Detection Yes      
            Use Embedded CDN Capabilities for On-Demand Sandboxes   Yes    
            Receive Near Real-Time Notifications with New Eventing Framework (Pilot)   Yes    
            B2C Commerce API Release Notes for 26.6 Yes      
            B2C Storefronts Yes      
            B2B Commerce
            Agentforce for B2B Commerce
            Enable In-Agent Shopping and Checkout for B2B Buyers     Yes  
            Commerce Store Pages
            Tailor Your Pricing Strategy to the Needs of Each B2B Store     Yes  
            Display Contract-Based Pricing in a B2B Store     Yes  
            Customize a B2B Commerce Store Registration Page Using Native Salesforce Tools   Yes    
            Commerce Cart, Checkout, and Shipping
            Reorder Configurable Products in One Click Yes      
            Turn Quotes into Orders with Self-Service Checkout   Yes    
            Commerce Search
            Control Which Products Appear First in Search Results Yes      
            Boost and Bury More Products with Higher Rule Limits        
            Expand Product Discoverability with Increased Category Indexing Limits     Yes  
            Commerce Subscriptions
            Manage Subscriptions and View History Without Contacting Salesforce   Yes    
            Salesforce Order Management
            Agentforce for Salesforce Order Management
            Address Fulfillment Disruptions with Agentforce   Yes    
            Chatter is Turned Off by Default on New Orgs   Yes    
            Mitigate Supply Chain Issues with Proactive Fulfillment Alerts   Yes    
            Use Custom Routing Rule Logic for Delivery Estimations        
            Manage Order Routing Logic with UI-Based Rules   Yes    
            Expand Region and Shipment Coverage for Delivery Estimations   Yes    
            Salesforce Point of Sale
            Salesforce Point of Sale Features Released Monthly Yes      
            Salesforce Point of Sale Version 12.0.1
            Increase Warranty Revenue and Reduce Friction at the Point of Sale Yes      
            Improve Checkout Flow with Reliable Card on File Payments Yes      
            Eliminate Checkout Disruptions for Nontaxable Scenarios with Vertex        
            Streamline Remote Checkout with Real-Time Payment Sync Yes      
            Ensure Accurate BOGO Pricing and Simplify Returns with Lowest-Price Discounting     Yes  
            Reduce Fulfillment Costs and Improve Customer Satisfaction by Canceling BOFIS Orders Up to the Moment of Shipment Yes      
            Reduce Sales Loss Because of Gift Card Compatibility     Yes  
            Configure Tax Free Integrations Faster for All Stores     Yes  
            Expand into New Markets with Fiscal SPIs     Yes  
            Reduce Compliance Risk with Granular Inventory Permissions     Yes  
            Improve Sales in Offline Mode with Accurate Product Images     Yes  
            Empower Franchise Managers with Scoped Access Control and Independent POS Management     Yes  
            Prioritize Orders and Reduce Late Fulfillments Yes      
            Salesforce Payments
            Streamline Checkout with Dynamically Hidden Shipping Fields   Yes    
            Speed Up Pay Now Payments with One-Time Password Authentication   Yes    

            Customization

            More granular list view permissions let users share their list views without giving them the ability to edit all of your org's list views. Help your users stay synchronized, thanks to support for 27 more canonical time zones in accordance with IANA standards. Get more robust and secure authentication with the Salesforce Connect cross-org adapter's support for named credentials.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Customization Features Released by Month        
            AgentExchange
            New Branded Trialforce Login Pages Aren’t Supported on Cloudforce.com   Yes    
            External Services
            Build More Robust Integrations with External Services Support for Enums   Yes    
            Do More with External Services Binary File Improvements   Yes    
            Globalization
            Support More Time Zones   Yes    
            Expand End-User Language Translations to Catalan and Basque (Beta)   Yes    
            Review Updated Label Translations   Yes    
            Enable ICU Locale Formats (Release Update)   Yes    
            Permissions
            Review Field Access Across Profiles, Permission Sets, and Permission Set Groups   Yes    
            Track Permission Dependencies More Easily   Yes    
            Enable Profile Filtering (Release Update)     Yes  
            Monitor Administrative Changes to Profiles with Transaction Security Policies   Yes    
            Salesforce Connect
            Build More Secure Integrations with Cross-Org Adapter Support for Named Credentials   Yes    
            Setup with Agentforce
            The Legacy Agent for Setup Can No Longer Be Enabled     Yes  
            Sharing
            Choose Whether to Grant Access Using Role Hierarchies for Queues   Yes    
            Update Organization-Wide Defaults Quicker and More Reliably   Yes    
            Extend Access for Unified Employee License Users   Yes    
            Update Apex Code and Flows for Changed Sharing Recalculation Behavior (Release Update)     Yes  
            General Setup
            Do More with Custom Fields on Standard Entities   Yes    
            Manage List View Sha..ring and Editing with Granular Permissions   Yes    

            Data 360

            Data 360 features and changes are released as often as monthly, so check back again soon for the latest solutions. Changes included in the Summer ’26 release are generally listed under June 2026.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Connect Data
            Automatically Enable the Correct Permissions for Copy Field Enrichments   Yes    
            Use Multi-dimensional Aggregatable Calculated Insights Objects in Copy Field Enrichments   Yes    
            Troubleshoot Ingestion Errors with Problem Records DLOs   Yes    
            Process Content
            Enterprise Knowledge for Unified Content   Yes    
            Act on Data
            Activate Segments Using Rapid Publish to Data 360 Targets   Yes    

            Development

            Whether you’re using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Lightning Components
            Get the Latest LWC Changes with LWC API Version 67.0
            Group Details Elements with the name Attribute   Yes    
            Improve Hot Module Reloading Performance   Yes    
            Local Dev is Now Live Preview Yes      
            Preview a Single Lightning Web Component in Your Browser (Generally Available) Yes      
            Preview a Single Lightning Web Component in Visual Studio Code (Generally Available) Yes      
            Simplify Data Interactions with State Managers for LWC (Generally Available)   Yes    
            API Distortion Changes in Lightning Web Security   Yes    
            HTMLAnchorElement Distortion Blocks data: URI Scheme   Yes    
            Preview Features with Salesforce Release Manager (Beta)   Yes    
            Load Large Lists Dynamically (Developer Preview)        
            Improve Encapsulation in Base Components with Internal Method Changes        
            Lightning Components Release Updates
            Remove Non-Public Fields from Custom Object Data in Aura Action Responses (Release Update)     Yes  
            Lightning Types
            Build Mobile Experiences with Custom Lightning Types   Yes    
            Assign Custom Lightning Types to the Agentforce Mobile SDK   Yes    
            Lightning Design System
            Salesforce Lightning Design System Component Blueprints Updates Yes      
            Get Faster Design Guidance with SLDS MCP Tools (Beta) Yes      
            Use Dark Mode in More Editions and Features (Beta)     Yes  
            Apex
            Database Operations Run in User Mode by Default, Not System Mode   Yes    
            Apex Classes Enforce Sharing Rules by Default   Yes    
            The WITH SECURITY_ENFORCED SOQL Clause is Removed    Yes    
            Apex Triggers Always Run in System Mode   Yes    
            Write Integration Tests for Agentforce and Data 360 in Apex (Developer Preview)   Yes    
            Avoid Workflow Disruptions by Enabling Elastic Limits for Asynchronous Jobs (Beta)     Yes  
            Block Apex Anonymous Code Execution from Managed Packages (Release Update)     Yes  
            Write Cleaner Code by Using Multiline Strings   Yes    
            Work with Apex Code in Web Console (Beta)     Yes  
            Get Key Apex Metrics in Setup with Agentforce (Beta)     Yes  
            Use Visualforce PDF Rendering Service with Apex Blob.toPdf() (Release Update)     Yes  
            Customize Apex Action Configuration in Flow Builder   Yes    
            Provide Visible No-Argument Constructors for Custom Apex Classes Used as Invocable Action Parameters     Yes  
            API
            Connect AI Agents to Salesforce Securely with Hosted MCP Servers (General Availability) Yes      
            Enable AI Assistants to More Efficiently Find and Create Salesforce Metadata (Beta)   Yes    
            Create Agent Actions from Named Query API (Generally Available)   Yes    
            Salesforce Platform API Versions 31.0 Through 40.0 Are Being Retired   Yes    
            Restrict Login Access to SOAP API   Yes    
            Use JWT-based Access Tokens with SOAP API   Yes    
            Query Data 360 More Precisely   Yes    
            Calculate Values in a SOQL WHERE Clause (Pilot)   Yes    
            Get Better Visibility into Your Agent's API Usage with Improved Tracking   Yes    
            Update Instanced URLs in API Traffic (Release Update)     Yes  
            Get Notified About Composite API Requests with EventLogFile Event Types        
            Other Improvements to Generating an OpenAPI Document for sObjects REST API (Beta)        
            Migrate your Standard Volume Platform Events to High Volume Platform Events   Yes    
            Use New EventBus.publishWithAccessLevel() Methods for Better Access Control        
            Calls to Invocable Actions Are Validated for Constructor Visibility Requirements in API Version 66.0 and Later     Yes  
            SOAP API login() Call in SOAP API Versions 31.0 Through 64.0 Is Being Retired (Release Update)     Yes  
            Packaging
            Apply an Expiration Period to Customized Push Upgrades   Yes    
            Development Environments
            Validate Production Readiness During a Release Upgrade by Using a Non-Preview Sandbox       Yes
            Scratch Org Storage Limit Has Increased   Yes    
            Platform Development Tools
            Agentforce DX
            Keep Up with the Latest Agentforce DX Enhancements   Yes    
            Salesforce DX MCP Server   Yes    
            Salesforce CLI
            Keep up with the Latest Salesforce CLI Enhancements   Yes    
            Salesforce Extensions for Visual Studio Code   Yes    
            Agentforce Vibes IDE   Yes    
            Build, Debug, and Deploy Directly in Salesforce (Beta)     Yes  
            Agentforce Vibes Extension   Yes    
            Scalability
            Plan and Peak Load Test with Scale Test       Yes
            Deploy Scalable Apps with Scale Center       Yes
            Optimize Code with ApexGuru       Yes
            Salesforce Functions
            Salesforce Functions Is Being Retired       Yes
            AgentExchange Partners
            Secure Your Connected App and External Client App Solutions   Yes    
            Find Solutions Faster with the New AgentExchange   Yes    

            Experience Cloud

            Malware scans for Salesforce Files are now generally available. Upload files as large as 10 GB to an Aura or LWR site. Use a suite of AI-assisted Self-Service components in your Aura or Lightning Web Runtime site to deliver personalized self-service experiences. Enable people who use public email services to send email from your site. Turn on Chatter in new orgs to add or access Chatter-dependent features in Aura and LWR sites.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Aura and LWR Sites
            Set Up AI-Assisted Self-Service Experiences on Aura and LWR Sites   Yes    
            Enable Chatter for Chatter-Dependent Features in Aura and LWR Sites in New Orgs   Yes    
            Keep Private LWR Pages Unavailable Until Password Setup or Reset Is Complete   Yes    
            Scan Files for Malware in Salesforce Files (Generally Available)   Yes    
            View and Link to Related Records from Screen Flow Data Tables   Yes    
            Customize Screen Flows with More Style Overrides Yes      
            Use Static Resource Images to Display Text in Screen Flows (Generally Available)   Yes    
            Components in Experience Builder
            Reduce Scrolling in Screen Flows with Stacked Radio Button Groups   Yes    
            Upload Larger Files to Experience Cloud Sites   Yes    
            Security and Sharing
            Enable All Site Users to Send Email   Yes    
            Other Changes        

            Field Service

            Learn about the latest features and updates to supercharge team productivity and operations in and out of the field.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Field Service Monthly Release Notes        
            Field Service Patch Notes
            Desktop Monthly Patch Notes        
            Mobile Monthly Patch Notes        
            Agentforce for Field Service
            Create Field Service Scheduling Agents in the New Agentforce Builder     Yes  
            Expand Autonomous Scheduling to Prospect Customers     Yes  
            Let Workers Manage Appointments with Agentforce Employee Agent     Yes  
            Customize Pre-Work Briefs with Greater Flexibility and Speed Yes      
            Resolve Issues Faster with Interactive Pre-Work Briefs Yes      
            Field Service Customer Engagement
            Streamline Remote Support by Routing Visual Remote Assistant via Omni-Channel     Yes  
            Support Secure Multi-App Sessions in Visual Remote Assistant     Yes  
            Manage Session Participants for Improved Collaboration and Security in Visual Remote Assistant (VRA)     Yes  
            Field Service Mobile
            Data Capture
            Boost Productivity with Pre-Filled Data Capture Flows from a Data Source Using Repeaters   Yes    
            Scale Record Updates and Deletions and Get More Flexibility Assigning Elements in Loops   Yes    
            Enhance Usability by Customizing Screen Style and Layout in Data Capture Flows   Yes    
            Native GIS Maps
            Improve Location Accuracy with Map Edits and Offline Updates   Yes    
            Field Service Operations
            Drive Operational Efficiency with Mobile Insights (Beta)     Yes  
            Field Service Scheduling and Optimization
            Enhanced Scheduling and Optimization
            Transform Your Scheduling Experience with the New Scheduling Console     Yes  
            Improve Routing Quality with the Enhanced Same Site Service Objective     Yes  
            Boost Mobile Worker Efficiency by Grouping Nearby Service Appointments     Yes  
            Accelerate Service Arrival Times by Excluding Home Base Travel in Enhanced Scheduling and Optimization        
            Improve Schedule Accuracy with Customizable Travel Time Estimates for Trucks        
            Get Scheduling Recommendations with Appointment Insights (Generally Available)     Yes  
            Improve Schedule Recommendations with the Appointment Insights API (Generally Available)   Yes    
            Review the History of Scheduling and Optimization Requests with Activity Reports (Generally Available)     Yes  
            Keep Important Appointments Scheduled During Optimization (Generally Available)     Yes  
            Fix Schedule Overlaps Easily with an Automated Scheduling Flow (Generally Available)     Yes  
            Identify the Legacy Dispatcher Console with its Updated Tab Name     Yes  
            Simplify Field Service Feature Discovery and Setup     Yes  

            Hyperforce

            Salesforce Advanced Cross-Region Continuity is now available in the EU, with faster recovery times in all available regions. Salesforce B2C Commerce is available on Hyperforce in the US. Several products are newly available for Government Cloud Defense.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Access Salesforce in More Regions with Hyperforce     Yes  
            New Products and Features Available in Government Cloud Defense     Yes  
            Advanced Cross-Region Continuity Achieves Faster Recovery Objectives       Yes

            Industries

            Learn about new features and enhancements across the Industries clouds.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Asset Management
            Simplify Asset Service Lifecycle Management Feature Discovery and Setup     Yes  
            Timesheets and Labor Cost Optimization
            Edit and Delete Timesheets By Using Agentforce     Yes  
            Manage Crew Timesheets in the Field     Yes  
            Create Multiple Timesheets for a Date Range     Yes  
            Review Timesheets with Enhanced Summary Views     Yes  
            Create Automatic Idle Timesheet Entries     Yes  
            Edit and Resubmit Rejected Timesheets     Yes  
            Refresh Timesheet Data on Mobile with a Pull-Down Gesture     Yes  
            Automotive
            Agentforce for Automotive
            Manage Warranty Claims and Coverage with AI Assistance Yes      
            Enhance Sales Productivity for Dealers Yes      
            Automotive Finance
            Efficiently Extend the Duration of Lease Contracts     Yes  
            Streamline Refund Requests and Transaction Disputes     Yes  
            Resolve Automotive Finance Requests Automatically with AI Agents     Yes  
            Accelerate Document Validation with AI     Yes  
            Streamline Goodwill Repair Claims with a Prebuilt Service Process     Yes  
            Accelerate Automotive Feature Setup with Solution Bundles     Yes  
            Enhance Automotive Insights with Tableau Next Analytics     Yes  
            Expand Automotive Data Access By Using New Data Model Objects     Yes  
            Import Vehicle and Product Data in Bulk By Using Templates     Yes  
            New and Changed Objects for Agentforce Automotive     Yes  
            Channel Revenue Management
            Manage Granular Financial Liabilities with Advanced Accruals     Yes  
            Translate Data into Insights with Channel Revenue Management Data Kit     Yes  
            Optimize High Volume Processing with DPEs on Data 360     Yes  
            Accelerate Setup with Salesforce Go     Yes  
            Changed Objects for Channel Revenue Management     Yes  
            Communications
            Agentforce for Enterprise Quoting
            Automate Enterprise Quoting with Invocable Actions for Agent-Assisted Flows        
            New Invocable Actions in Enterprise Sales Management        
            Billing and Usage Assistant Is Deprecated   Yes    
            Enterprise Sales Management
            Automate Complex Quote Recreations Using Deep Clone APIs        
            Handle Multiple Sub-Order Creations and Submissions Simultaneously        
            Assign Member Values to Read-Only and Hidden Attributes in Enterprise Quotes        
            Capture and Reuse Product Configurations with Cart Templates        
            Control Asset Viewer Actions with a Custom Permission        
            Read Data More Easily with Optimized Table Layouts        
            Einstein Quick Quote for Enterprise Sales Management Is Scheduled for Deprecation     Yes  
            Other Changes in Enterprise Sales Management        
            Revenue Cloud for Communications on Salesforce Platform
            Manage Quotes and Orders with the Enhanced Line Editor Yes      
            Multisite in Revenue Cloud for Communications        
            Multi-Subscriber in Revenue Cloud for Communications        
            Consumer Sales in Revenue Cloud for Communications        
            New and Changed Objects in Revenue Cloud for Communications     Yes  
            Education
            Agentforce for Education
            Empower Students with Self-Service Financial Planning Tools     Yes  
            Enhance Collaborative Course Management and Student Support in Slack     Yes  
            Student Recruitment Agent for Agentforce Education (Generally Available)     Yes  
            Provide Transfer Credit Estimates to Prospective Students with Agentforce (Generally Available)     Yes  
            Discover the Right Courses Easily with the Course Search Agent (Generally Available)     Yes  
            Set and Achieve Career and Life Goals with Agentforce: Student Goals (Generally Available)     Yes  
            Transform the Student Financial Experience     Yes  
            Manage Financial Accounts with Enhanced Visibility     Yes  
            Evaluate Unarticulated Transfer Credits and Automate Equivalency Rule Creation     Yes  
            Measure the Impact of Corporate Relations     Yes  
            Enhance Course Discovery with Advanced Search     Yes  
            Guide Students to Conflict-Free Course Schedules   Yes    
            Optimize Course Operations with Tableau Next     Yes  
            Monitor Student Success Key Performance Indicators with Tableau Next     Yes  
            Unify Institutional Data with Semantic Model Updates     Yes  
            Capture Patient Philanthropy with Grateful Person Involvement Records     Yes  
            Extend Institutional Data for Higher Education Statistics Agency (HESA) Compliance     Yes  
            New and Changed Objects in Agentforce Education Yes      
            New and Changed Connect REST APIs for Education        
            Consumer Goods Cloud
            Interact with Agents as You Work     Yes  
            Deploy Tableau Next Dashboards with Salesforce Go     Yes  
            Other Improvements in Sync Management   Yes    
            Trade Promotion Management
            Reset Product Selections and Filters with a Single Click Yes      
            View Bill of Materials Impact on P&Ls by Aggregating Component Values Yes      
            Changed Objects in Trade Promotion Management   Yes    
            Changed APIs in Trade Promotion Management   Yes    
            Energy & Utilities
            Manage Milestones for New Utility Connections     Yes  
            Receive Slack Notifications for Multisite Quote and Auto Quote Data Sync     Yes  
            Provide Self-Service and Assisted Tariff Comparison     Yes  
            New and Changed Objects for Energy & Utilities     Yes  
            Financial Services
            Agentforce for Financial Services
            Banking Service Assistance        
            Enhanced Setup Experience with Salesforce Go
            Get Started Faster with Commercial Banking   Yes    
            Get Started Faster with Transaction Dispute Management   Yes    
            AI-Powered Document Validation
            Improve Document Verification Accuracy with AI   Yes    
            Digital Origination
            Get Your Salesforce Org Ready for Digital Lending in a Few Clicks   Yes    
            Simplify Retail Deposit Account Origination with the Discovery Framework Template   Yes    
            Flexible Hierarchies
            Show Summary Rollup Metrics in Flexible Hierarchies for Executive-Level Insights     Yes  
            Visualize the Full Account Network with Direct and Indirect Contacts     Yes  
            Troubleshoot Hierarchy Validations with Record-Level Insights     Yes  
            Explore Hierarchies with Enhanced Graph and Grid Views Yes      
            Changed Connect REST API Response Bodies   Yes    
            Get Started Faster with a Prebuilt Template for Complaint Management   Yes    
            Automate Dispute Investigation Tasks with Action Plans   Yes    
            Move Data Directly into Financial Account and Related Objects with Salesforce Integration User License   Yes    
            Track Interactions on the Salesforce Calendar for Financial Services Yes      
            New and Changed Financial Services Objects     Yes  
            Health
            Accelerate Agentforce Health Setup with Salesforce Go     Yes  
            Agentforce for Health
            Use Page Ranges to Extract Relevant Information from Documents   Yes    
            Automate High-Volume Document Extraction Using a Batch Template     Yes  
            Set Up Agentforce for Prior Authorization and Provider Network Status Quickly     Yes  
            Review Prior Authorization Data Faster by Using Data 360 Zero-Copy Tools     Yes  
            Use Agent Actions to Improve Provider Network Searches     Yes  
            Deliver Effective, Patient-Centric Care with Intelligent Assessment Suggestions     Yes  
            Compare Insurance Plans and Generate Quotes with Digital Health Insurance     Yes  
            Health Engagement
            Optimize Multichannel Member Engagement with Patient and Member Outreach     Yes  
            Empower Members with Agentic Self-Service     Yes  
            Home Health
            Automate Invoicing for Completed Home Healthcare Visits     Yes  
            Save an In-Progress Home Healthcare Assessment to Complete Later     Yes  
            Integrated Care Management
            Find Assessments More Efficiently with a Unified Search Experience     Yes  
            Improve Patient Outcomes with Historical Access for Internal Assessments     Yes  
            Referral Management
            Accelerate Patient Access and Referral Management Setup     Yes  
            Triage Referrals with AI-Powered Scoring and Automated Intake     Yes  
            Track Versions and Automate Logic for Action Plans and Templates   Yes    
            View athenahealth API Consumption in Digital Wallet     Yes  
            New and Changed Invocable Actions in Agentforce Health     Yes  
            New and Changed Objects in Agentforce Health     Yes  
            Insurance
            Insurance Policy Administration
            Offer Bundled and Flexible Benefits with Multi-Level Coverage Structures   Yes    
            Renew Policies at Scale with Bulk Processing for Single and Multi-Root Policies   Yes    
            Claims Management
            Process Claims on Child Coverages with Hierarchical Limit Consumption     Yes  
            Use More Contextual Data in Claims Adjustment and Policy Limit Calculations     Yes  
            Digital Insurance
            Automate Billing with Policy Lifecycle Integration   Yes    
            Process Price Change Endorsements for Milestone Billing   Yes    
            Process Price Change Endorsements for Upfront and Term-Based Billing   Yes    
            Insurance Brokerage
            Reinstate Canceled Policies in Insurance Brokerage   Yes    
            View Policy Details in Insurance Brokerage   Yes    
            Enhance Plan Benefits with Attribute Validation and Data Type Support   Yes    
            Handle Price Change Endorsements with Milestone Billing   Yes    
            Handle Price Change Endorsements for Upfront and Term-Based Billing   Yes    
            Accelerate Initial Setup for Insurance   Yes    
            Enhance Your CI/CD Workflows to Version and Deploy Insurance Data   Yes    
            Streamline Claim Intake with Agentforce     Yes  
            Boost Underwriting Rule Evaluation with Constraint Rules Engine     Yes  
            Calculate and Add Fees to the Price of Insurance Products     Yes  
            New and Changed Objects in Insurance        
            New Connect REST APIs in Insurance   Yes    
            Changed Connect REST API Request Bodies   Yes    
            Changed Connect REST API Response Bodies   Yes    
            Changed Invocable Actions in Insurance        
            New Metadata Types in Insurance        
            New Tooling API Object in Insurance        
            Life Sciences
            Set Up Life Sciences Customer Engagement Using a Prebuilt Solution   Yes    
            Make Data Change Requests Accessible from the Record Page   Yes    
            Engagement Planning
            Turn Account Data into Visit-Ready Insights   Yes    
            Streamline Your Strategic Planning to Manage Key Accounts Better   Yes    
            Optimize Time Selection for Time-Off Territory   Yes    
            Engagement Execution
            Conduct Remote Visits with Microsoft Teams (Generally Available)     Yes  
            Log Engagements More Accurately with Automated Healthcare Organization Capture Yes      
            Log Visits with Voice-Based Visit Logging (Pilot) Yes      
            Streamline Field Interactions with Flexible Visit Types Yes      
            Synchronize Data Faster with Mobile Sync Optimizations Yes      
            Display Signature Disclaimers Based on a Healthcare Professional’s Country and Language Yes      
            Add Communication Channels During Consent Capture   Yes    
            Provide Users with a Consistent Medical Insights Experience on Web and Mobile   Yes    
            Institutional Doctor Accounts
            Generate Institutional Doctor Accounts Automatically   Yes    
            Get a Unified View of All Account Activities   Yes    
            Manage Insights, Inquiries, and Visits for Institutional Doctor Accounts   Yes    
            Identify Institutional Doctor Accounts Accurately   Yes    
            Intelligent Content
            Deliver Interactive Presentations on the Desktop Site Yes      
            Keep Your Presentation Context in Focus in the Service Console     Yes  
            Expand Data 360 Insights with Email Template Data Streams     Yes  
            Patient Engagement
            Control Ad Hoc Task Creation in Advanced Therapy Management   Yes    
            Manage Home Visits Efficiently with Home Health for Agentforce Life Sciences   Yes    
            Provider Engagement Compliance
            Streamline Provider Engagement Compliance with Templates   Yes    
            Track Provider Engagement Compliance More Efficiently with Automated Updates   Yes    
            New and Changed Objects for Life Sciences   Yes    
            New and Changed Life Sciences Metadata Types   Yes    
            Manufacturing Cloud
            Agentforce for Manufacturing
            Manage Warranty Claims and Coverage        
            Streamline Dealer Sales Operations        
            Drive Faster Order Conversion from Samples        
            Streamline Distributor Procure-to-Receive Operations        
            Tableau Next Apps for Manufacturing
            Track Key Accounts and Sales Agreement Performance        
            Analyze Your Service Revenue Streams        
            Translate Data into Insights with Warranty Management Datakit        
            Simplify Manufacturing Setup with Salesforce Go        
            Standardize Goodwill Claim Initiation with Pre-built Service Process Template        
            Increase Partner Efficiency with Enhanced Channel Management        
            New and Changed Objects for Manufacturing        
            Media
            Media Planning for Linear Media Products
            Schedule Television and Radio Ad Spots with the Spot Calendar     Yes  
            Create Converged Media Plans with Demo Ratings     Yes  
            Manage Pricing for Linear Media Placements with Rate Cards     Yes  
            Build Media Proposals Faster with Ad Proposal Agent     Yes  
            Streamline Advertising and Subscriber Management Setup     Yes  
            Improve Media Planning Efficiency with Bulk Actions in Advertising Sales Management     Yes  
            Migrate Ad Targeting Data with Data Processing Engine Templates (Beta)     Yes  
            Persist Line Item Updates Across Tabs     Yes  
            Check Inventory Across Multiple Ad Servers     Yes  
            Debug Failures with New Detailed Error Logs     Yes  
            Customize Media Pricing Logic by Using Procedure Plans     Yes  
            Subscription Lifecycle Management
            Close Deals Faster with Configurable Promotions and Coupons     Yes  
            Capture Subscription Market Share with B2C Sales Features     Yes  
            Streamline Subscriber-Based Quoting and Ordering     Yes  
            Apply Promotions to Cart in Consumer Sales to Boost Sales     Yes  
            Manage Quotes and Orders with the Enhanced Line Editor     Yes  
            New and Changed Objects in Agentforce Media   Yes    
            New and Changed Connect REST APIs in Agentforce Media   Yes    
            New Invocable Actions in Agentforce Media        
            Net Zero
            Generate Estimated Energy Use Records by Intelligently Managing Data Gaps     Yes  
            Improve Accuracy of Market-Based Emissions Calculations     Yes  
            Simplify Feature Discovery and Setup     Yes  
            New and Changed Objects in Net Zero Yes      
            Nonprofit
            Simplify Feature Discovery and Setup   Yes    
            Updated Feature for Grants Management Managed Package Yes      
            Changed Connect REST API for Nonproft   Yes    
            Public Sector Solutions
            Simplify Feature Discovery and Setup for Public Sector   Yes    
            Collect Fees for Public Sector Services with Inbound Payments     Yes  
            Track Public Sector Outbound Payments and Financial Disbursements     Yes  
            Improve Service Delivery with a Unified Constituent Profile for Benefit Management     Yes  
            Gain Faster Insights with Tableau Next Dashboards     Yes  
            Accelerate Public Sector Hiring with Recruitment Collaboration in Slack     Yes  
            Enable Internal Employees to Apply for Jobs Through Self-Service Portals     Yes  
            Streamline Employee Services with AI-Powered Agents     Yes  
            Enhance Employee Self-Service with HR Service and IT Service Agents     Yes  
            Take Advantage of Agentforce IT Service for Public Sector     Yes  
            Pre-populate Application Forms with Data Cloud Document AI     Yes  
            Bring Agentforce Public Sector Data into Data 360 with Ease     Yes  
            New and Changed Objects in Agentforce Public Sector   Yes    
            New and Changed Invocable Actions in Agentforce Public Sector   Yes    
            Industries Common Features
            Batch Management
            Process Record Updates at Scale with CSV Upload   Yes    
            Refine Record Selection with Enhanced IN Operator Support   Yes    
            Grant Business Users Access to Batch Management     Yes  
            Changed API Tooling Objects for Batch Management   Yes    
            Changed Objects for Monitor Workflow Service   Yes    
            Business Rules Engine
            Enhance Control and Compliance with Decision Table Versioning   Yes    
            Improved Scalability in Business Rules Engine   Yes    
            Improved Transparency in Decision Explanations   Yes    
            Improve Agility with Local List Variables in Expression Sets   Yes    
            Migrate Business Rules Engine with 2GP   Yes    
            New Objects in Business Rules Engine   Yes    
            Changed Invocable Actions in Business Rules Engine   Yes    
            Context Service
            Generate Apex Classes for Context Definitions   Yes    
            Boost Design-Time Scalability with Increased Context Definition Limits   Yes    
            Transform Context Data at Scale with Data Processing Engine   Yes    
            Add Multiple Sort Order Conditions in Context Filters   Yes    
            New and Changed Context Service Objects   Yes    
            New Invocable Actions for Context Service   Yes    
            New and Changed Context Service APIs   Yes    
            Data Processing Engine
            Transform Context Data and Write Data to JSON with Data Processing Engine   Yes    
            Troubleshoot Data Processing Engine Definitions with Debug Mode   Yes    
            Validate Logic and Debug Data 360 Runtime Definitions Faster with Data Preview   Yes    
            Aggregate Data Efficiently Across Related Records with Hierarchical Aggregation   Yes    
            Create Targeted Datasets with Single-Value and Multi-Value Lookup Joins   Yes    
            Select Writeback Operation Types for Data 360 Objects   Yes    
            Assign Data Model Object Categories for Data 360 Compatibility   Yes    
            Discovery Framework
            Present Multi-Language Forms with Entity Data Translation Yes      
            Fundraising
            Improve the Donor Experience with a Self-Service Donor Support Agent     Yes  
            Streamline Data Migrations by Managing Gift Validations   Yes    
            Process Recurring Gift Commitments Concurrently     Yes  
            Capture Patient Philanthropy with Grateful Person Involvement Records     Yes  
            Changed Objects and Fields for Fundraising   Yes    
            Industries Configure, Price, Quote (CPQ)
            Manage Standard Cart API Migration with Mixed Mode Control     Yes  
            Refine Product Discovery with the Availability and Eligibility Interfaces     Yes  
            Load Large Carts Efficiently with API Trim Mode   Yes    
            Improve Scalability and Support for Large Promotions in the Compile Pricing   Yes    
            Automate Product Removal Within Multi-Product Bundles   Yes    
            Save and Reuse Cart Configurations with Templates Yes      
            Automate Complex Quote Recreations That Use Precision Quote Cloning   Yes    
            New and Changed Objects in CME Managed Package   Yes    
            Omnistudio for Industries       Yes
            Outcome Management
            Outcome Management Updated Objects     Yes  
            Process Compliance Navigator
            Extract Regulation and Policy Clauses with Generative AI        
            Enforce Compliance Requirements with Compliance Assistance        
            Automate Compliance Controls with Prompt Templates        
            Streamline Compliance Mapping with Impact Analysis        
            Program and Case Management
            Streamline Administrative Tasks with the Enhanced Participant Management Agent     Yes  
            Prepare for Client Meetings Faster with Agent-Prepared Participant Summaries     Yes  
            Stage Management
            Manage Complex Workflows with More Stage Transition Conditions   Yes    
            Timeline
            View Tasks and Events on the Vertical Timeline     Yes  
            Unified Catalog
            Speed Up Service Intake Setup with the Enhanced Service Process Builder Yes      
            Deploy Multiple Service Processes from the Template Library Yes      
            Deploy Service Processes and Dependencies Across Orgs More Securely Yes      
            Standardize Your Service Request Fulfillment Yes      
            Track Service Request Performance and SLA Compliance Yes      
            Get Service Process Details   Yes    

            Marketing

            Personalize every moment of engagement across the customer lifecycle and drive growth for your business with the latest features and enhancements from Marketing Cloud.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Marketing Cloud
            Build and Grow Your Audience Yes      
            Create and Design Content with Ease Yes      
            Build and Manage Effective Campaigns
            Upload DLT Templates to Send SMS Messages in India        
            Elevate Your Messaging with Rich Communication Services        
            Align Marketing and Sales Teams        
            View Marketing Engagement on Opportunity Records     Yes  
            Drive Sales with Automated Marketing Tools        
            Scale and Manage Your Marketing Operations     Yes  
            Expand Email Personalization with Marketing Objects, AMPscript Language Support, and New Scripting Helpers     Yes  
            Other Changes in Marketing Cloud Next   Yes    
            Marketing Cloud Account Engagement
            Simplify Consent Management Between Marketing Products Yes      
            Manage Email More Effectively Yes      
            View Engagement Activity on Opportunity Records     Yes  
            Marketing Cloud Engagement
            Organize Your Journeys and Enhance Performance   Yes    
            Unify SMS Messaging and Consent for Marketing Cloud Next
            Share Engagement SMS Codes with Marketing Cloud Next   Yes    
            Manage Consent with More Flexibility   Yes    
            Optimize WhatsApp Campaigns with Ad Tracking and In-Chat Payments   Yes    
            Explore New AI Capabilities   Yes    
            Other Features        
            Archived Release Notes Yes      
            Marketing Intelligence
            Unify Your Marketing Data for Complete Performance Visibility        
            Unlock Deeper Insights with Improved Data Management        
            Act on Marketing Insights Faster with Agentforce        
            Explore Customer Journeys and Performance with Smarter Dashboards        
            Salesforce Personalization
            Personalization Features Released by Month        
            Loyalty Management
            Trace Points and Create Subtypes for Activity-Based Currencies     Yes  
            Find and Understand Traceability Settings Easily with Updated Labels   Yes    
            Define Eligible Activities to Extend Activity-Based Points Validity   Yes    
            Provide Members More Time to Use Activity-Based Points   Yes    
            Validate Loyalty Program Data Integrity   Yes    
            Control Tier Expiration with Custom Dates and Formulas   Yes    
            Speed Up Google Wallet Integration by Using the Android SDK Sample App   Yes    
            New and Changed Objects in Loyalty Management   Yes    
            Global Promotions Management
            Manage and Organize Promotion Budgets   Yes    
            Manage Promotion Liability Efficiently by Using Enhanced Promotion Limits Yes      
            Enroll Customers in Specific Promotions Yes      
            Simplify Product Catalog Maintenance by Bypassing Unsynced Items Yes      
            Automate Pricing Procedure Creation for Promotion Evaluation   Yes    
            New and Changed Objects in Global Promotions Management   Yes    
            New and Changed Connect REST APIs in Loyalty Management        
            New and Changed Invocable Actions in Loyalty Management   Yes    
            Referral Marketing
            Manage and Organize Promotion Budgets   Yes    
            New and Changed Objects in Referral Marketing   Yes    

            MuleSoft

            Use the MuleSoft Anypoint Platform suite of products to connect and integrate apps, systems, and data across your enterprise. Streamline operations by building and automating processes with clicks instead of code. You can design, develop, govern, and share APIs and integration apps and host them in the cloud or on-premises.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            MuleSoft API Catalog for Salesforce   Yes    
            MuleSoft Integration Intelligence   Yes    

            Mobile

            Agentforce Voice is now generally available for integration in your mobile apps with the Agentforce Mobile SDK. The Salesforce mobile app now supports AI-powered meeting transcriptions. Enjoy improved project management in Mobile Publisher.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Salesforce Mobile App
            Everything That’s New in the Salesforce Mobile App
            Complete Tasks Directly from Custom Phone Notifications (Generally Available)        
            Customize Your Mobile App Home Page (Beta)        
            Elevate In-Person Meetings with Mobile AI Transcription Yes      
            Log In to the Salesforce Mobile App with Email by Default Yes      
            Access React Apps Directly Within the Salesforce Mobile App (Beta) Yes      
            Mobile Publisher
            Manage Your Mobile App Projects with Rename and Archive        
            Speed Up App Store and Google Play Approvals with Salesforce Mobile App Permission        
            Notifications
            Complete Tasks Directly from Custom Phone Notifications (Generally Available)        
            General
            Add Voice to Your Mobile App with Agentforce Voice   Yes    
            Integrate Agentforce into Your Mobile Apps Using React Native   Yes    
            Customize Agentforce Mobile Responses with Lightning Types     Yes  

            Omnistudio

            Omnistudio provides a comprehensive, low-code suite of services and components, designed to build engaging, industry-specific digital experiences. It accelerates the path from development to production, enabling you to create guided customer interactions by using data from Salesforce and external sources.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Resume Omniscripts Across Users with Enhanced Save for Later Yes      
            Optimize Implementation Consistency with Data Mapper Versioning Yes      
            Switch Between Standard and Managed Package Runtimes and Designers in the Same Org Yes      
            Migrate to Omnistudio Standard Runtime by Using the Omnistudio Migration Assistant Yes      
            Accelerate Flexcard Development with Omnistudio MCP (Beta)       Yes
            Invoke Autolaunched Flows in Omnistudio Flexcards (Pilot)       Yes
            Get Actionable Guidance for Omnistudio Error Messages on Salesforce Help Yes      
            Open Flexcard Actions in a New Browser Tab or Window Yes      
            Accessibility Enhancements in Omnistudio        
            Omnistudio Minor Releases       Yes

            Partner Cloud

            Accelerate business growth by expanding partner connectivity and advancing data transparency through secure record sharing and synchronization. Deliver consistent customer experiences by using brand-compliant marketing content directly within Experience Cloud sites.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Expand Your Market Reach with Enhanced Partner Connectivity (Beta)     Yes  
            Empower Partners to Deliver Compliant Brand Experiences at Scale (Beta)     Yes  

            Revenue Management

            Learn about new features and enhancements for Agentforce Revenue Management.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Enhanced Setup Experience with Salesforce Go
            Streamline Revenue Collection with the Dunning Orchestration Solution   Yes    
            Discover More Revenue Management Features   Yes    
            Product Catalog Management
            Build Transactions Faster with Rule-Based Discovery Yes      
            Apply Consistent Ramp Selection During Product Discovery and Configuration Yes      
            Expand Your Product Offerings with Product Variations Yes      
            Show Precise and Consistent Pricing with Extended Decimal Support Yes      
            New Connect REST APIs in Product Catalog Management   Yes    
            New and Changed Connect REST APIs in Product Discovery   Yes    
            New and Changed Invocable Actions in Product Discovery   Yes    
            runtime_industries_cpq Namespace   Yes    
            Salesforce Pricing
            Use CSV-Based Decision Tables in Pricing Procedures     Yes  
            Sync Decision Tables for Any Pricing Recipe Yes      
            Map More Variables in the Map Line Item Element Yes      
            Changed Connect REST APIs in Salesforce Pricing   Yes    
            Product Configurator
            Define Constraints for Quote Groups and Ramp Segments        
            Load Product Defaults into Constraints        
            Updates in Default Product Configurator Flow     Yes  
            Changed Connect REST API in Product Configurator   Yes    
            Transaction Management
            Enhance Attribute Visibility in the Sales Transaction Line Editor     Yes  
            Work More Efficiently with the Enhanced Sales Transaction Line Editor Yes      
            Clone Quotes and Orders with All Related Records     Yes  
            Sell Product Variations in Quotes and Orders Yes      
            Simplify Multi-Year Quoting by Using a Guided Ramp Schedule     Yes  
            Renew Ramped Assets Early to Secure Future Revenue     Yes  
            Handle Complex Product Configurations with More Attributes     Yes  
            Process More Records for Each Transaction     Yes  
            Strengthen Document Builder with Robust Service Architecture Yes      
            Track Quote and Tax Data with Enhanced Object Visibility Yes      
            Secure Data Access for Pricing with Elevated Permissions     Yes  
            Changed Connect REST API in Transaction Management   Yes    
            Advanced Approvals
            Keep Approvals Moving in Slack     Yes  
            Preview Approval Step Dependencies for Your Submission     Yes  
            Customize and Automate Approval Actions with Flow and Apex Yes      
            Changed Connect REST API in Advanced Approvals     Yes  
            Dynamic Revenue Orchestrator
            Orchestrate Multi-Year Deals with Time-Aware Fulfillment Assets Yes      
            Schedule Orchestration Steps with Negative Delays Yes      
            Improve Auto Task Step Behavior by Passing Custom Parameters Yes      
            Gain Operational Visibility with Fulfillment Reporting Yes      
            Migrate Dynamic Revenue Orchestrator Condition Data Yes      
            New and Changed Objects in Dynamic Revenue Orchestrator Yes      
            Changed Connect REST API in Dynamic Revenue Orchestrator   Yes    
            New Metadata Type in Dynamic Revenue Orchestrator   Yes    
            Usage Management
            Reduce Setup Time for Usage Products with a Guided Workflow     Yes  
            New Connect REST API in Usage Management   Yes    
            Billing
            Customer 360
            Summarize Billing Transactions in a Statement of Account   Yes    
            Manage All Billing Transactions from Billing Settlements Central   Yes    
            View All Billing Arrangement Relationships from Account and Invoice Records   Yes    
            Manage Billing Inquiries Efficiently with Assisted Case Creation and Metrics   Yes    
            Billing Schedules and Billing Milestones
            Align Billing with Cancellations on Future-Dated Orders and Quotes   Yes    
            Support Milestone Plans for Amendments   Yes    
            Invoice Management
            Stream Invoices Faster with Upgraded Invoice Batch Runs   Yes    
            Start Daily and Weekly Invoice Schedules on Working Days   Yes    
            Payments and Refunds
            Group Invoices of an Account into a Single Payment Request   Yes    
            Initiate Automated Refunds on Negative and Canceled Invoices   Yes    
            Send Level 2 and Level 3 Data for Payments Made Through Apex Adapters   Yes    
            Generate Pay Now Links and Associate Payments with Business Accounts   Yes    
            Expand Your Payment Options via the Billing Portal   Yes    
            Collections
            Automate Dunning Workflows by Using Dynamic Revenue Orchestrator Templates   Yes    
            Simplified Payloads for Create Standalone Billing Schedules API   Yes    
            New and Changed Objects for Billing   Yes    
            Changed Connect REST API in Billing   Yes    
            Changed Metadata Types in Billing   Yes    
            New and Changed Invocable Actions in Billing   Yes    
            Salesforce Contracts
            Extract Contract Data from External Repositories in Bulk Yes      
            Extract Data from External Contracts with Flexible Single Extraction Pipelines Yes      
            Route Contract Approvals with Advanced Approvals Yes      
            Generate Documents in User Locale Yes      
            Preserve Unresolved Tokens with Bypass Tokens Yes      
            New and Changed Objects in Document Generation and Contracts     Yes  
            Changed Connect REST APIs in Salesforce Contracts   Yes    
            Salesforce Document Generation
            Generate Documents with Hierarchical Bundles and Grouped Data Yes      
            Protect and Categorize Documents with Dynamic Watermarking Yes      
            Navigate Complex Documents with an Automated Table of Contents Yes      
            Generate Documents from Record Pages and Flows Yes      
            Add Document Generation Process Requests to Active Batches Yes      
            Agentforce for Revenue Management
            Manage Collections with the Billing Employee Assistance   Yes    
            Resolve Billing Inquiries with the Billing Service Assistance Agent   Yes    
            View the Financial Impact of Customer Usage with Consumption Agent     Yes  

            Sales

            Sales Cloud is now Agentforce Sales. You may see references to Sales Cloud in Salesforce applications and documentation. Learn about the latest features and updates to supercharge sales team productivity and operations. The Summer ’26 release includes updates and announcements happening from May through August 2026.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            AI Sales Agents
            Agentforce Engagement
            Boost Prospect Conversion with Group Calendar Availability     Yes  
            Change Inbound Lead Generation and Lead Nurturing Agent Behavior Faster   Yes    
            Continue Lead Engagement with Agent Handoff     Yes  
            Qualify Contacts and Person Accounts with Agentforce     Yes  
            See More Detailed and Actionable Insights on Lead Nurturing Agent Activity   Yes    
            Sales Management
            A New Permission Set Was Added to the Sales Management User Permission Set Group   Yes    
            Control Which Fields Receive Autonomous Updates     Yes  
            Improve Sales Summary Quality with Enhanced Prompt Template Instructions   Yes    
            Agentforce Sales App in Gemini (Beta)
            Manage Sales Strategy and Update Records Directly in Gemini (Beta)     Yes  
            Sales Fundamentals
            Accounts
            Personalize Sales Account Research with Custom Field Mapping     Yes  
            Einstein Conversation Insights
            Drive Productivity and CRM Automation with Einstein Conversation Insights Data Moving to the Salesforce Platform   Yes    
            Use Call Transcripts from Gong     Yes  
            Get Transcripts and ECI Features for In-Person Meetings     Yes  
            Sales Engagement
            Sales Engagement Data Is Now Native to The Salesforce Platform Yes      
            Prospecting Center is Scheduled for Retirement Yes      
            Pipeline Inspection
            Identify and Manage Active Contacts in Pipeline Inspection     Yes  
            Gauge Relationship Health Quickly in Pipeline Inspection     Yes  
            Sales Performance Management
            Salesforce Maps and Salesforce Maps Advanced
            Customize Route Optimization with Advanced Routing Profiles     Yes  
            Sales Planning
            Work Faster with a Modernized Territory Planning Interface        
            Prevent Rule Conflicts with Enhanced Segment Rule Visibility     Yes  
            Differentiate Sales Goals with Currency and Quantity Targets        
            Salesforce Spiff        
            Email, Calendar, and Integrations
            Email Configuration
            Verify Your Email Domain Ownership     Yes  
            Keep Email Flowing for Users with Unverified Domains   Yes    
            Notify Users About Unverified Email Domains Yes      
            Check Your Domain’s Verification Status     Yes  
            Adopt Authorized Email Domains (Release Update)     Yes  
            DKIM Signatures Protect the Reply-To Header Yes      
            Einstein Activity Capture
            Update Einstein Activity Capture and Migrate Email Before the Automatic Update   Yes    
            Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graph   Yes    
            Prepare for Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirement   Yes    
            Lightning Sync
            Migrate from Lightning Sync with Microsoft® Exchange Web Services to Einstein Activity Capture Before August 2026   Yes    
            Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capture   Yes    
            Salesforce for Outlook
            Salesforce for Outlook Is Being Retired in December 2027   Yes    
            Outlook Integration
            Access Agentforce from Your Outlook Integration     Yes  
            Other Changes in Sales
            Salesforce to Salesforce Is Being Retired (Release Update)     Yes  

            Salesforce for Slack Integrations

            Beginning in Summer ’26, Salesforce channels are available by default in new orgs in Enterprise and Unlimited editions. Use the new Slack panel on record pages in Salesforce for a more streamlined user experience with Salesforce channels.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Enjoy Slack-Powered Collaboration in New Salesforce Orgs Yes      
            Access Salesforce Channels in the Slack Panel   Yes    

            Security, Identity, and Privacy

            Prepare for new and upcoming security enhancements. Restore data more effectively and gain control over backup operations. Ensure your integrations stay connected by switching to unique, branded web addresses. Meet standard regulations with AI-driven insights.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Security Enhancements
            Review and Comply with New and Upcoming Security Requirements   Yes    
            Identity and Access Management
            View Authentication Context Class Reference (ACR) Values in the Login History and Login Events   Yes    
            Retirement of OAuth 2.0 Username-Password Flow for Connected Apps (Release Update)   Yes    
            Migrate to a Multiple-Configuration SAML Framework (Release Update)   Yes    
            Triple DES for SAML Single Sign-On Is No Longer Supported   Yes    
            Salesforce-Managed X (Formerly Twitter) Authentication Provider Retirement (Release Update)   Yes    
            Authentication Provider UI Labels Are Updated   Yes    
            Named Credentials
            External Auth Identity Provider Callback URL Uses My Domain   Yes    
            Security Health Review       Yes
            Security Health Check
            New Signals for Health Check Scores   Yes    
            Weekly Notifications by Default   Yes    
            Salesforce Shield
            Data Detect
            View and Export Sensitive Data Excerpts in Data Detect Scan Results        
            Scan Encrypted Fields for Sensitive Data in Data Detect        
            Enable Precise Scanning for Exact Keywords and Phrases with Data Detect        
            Automate Sensitive Data Monitoring with Recurring Scans in Data Detect        
            Event Monitoring
            Gain Deeper Insight with GraphQL Query Events   Yes    
            Modify Transaction Security Policy Permission   Yes    
            New Profile and Role IDs   Yes    
            TSP Notification Requirement Change   Yes    
            Monitor Administrative Changes to Profiles with Transaction Security Policies   Yes    
            Field Audit Trail
            Field History Explorer Downloads   Yes    
            Shield Platform Encryption
            Manage Field-Level Encryption with an Upgraded UI     Yes  
            Prepare for a Consolidated Field-Level Encryption Experience in Winter ’27     Yes  
            Increased Record Limit for Encryption Sync     Yes  
            Security Center
            New Alert Metrics   Yes    
            Security Center with Agentforce (Beta)
            Focus Security Investigations with Anomaly Triage (Beta)   Yes    
            Follow Incident Timelines for Investigations (Beta)   Yes    
            Get Remediation Plans for Security Incidents (Beta)   Yes    
            Other Changes
            Follow Size Guidance for CSP Headers   Yes    
            Identify and Remove Malformed Trusted URLs   Yes    

            Service

            Learn about the latest features and updates to supercharge support team productivity and operations.

            Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
            Service Monthly Release Notes        
            Agentforce Contact Center
            Voice
            Transfer Your Salesforce Voice Agentforce Agent Conversations to a Service Rep in Agentforce Contact Centers Yes      
            Improve Rep Experience by Preventing Calls Before Reps Are Ready     Yes  
            Deliver Better Service with Flexible Scheduled Callbacks     Yes  
            Preview Callback Request Before Dialing Yes      
            Manage Voice Calls with Headset in Agentforce Contact Centers Easily Yes      
            Maintain Business Continuity with Effortless Voice Number Porting   Yes    
            Boost First-Call Resolution by Transferring Outbound Calls Yes      
            Scale Global Communications with Expanded IVR Languages and Voice Profiles   Yes    
            Streamline IVR Flows with Variable-Based Media Selection   Yes    
            Enjoy Uninterrupted Calls with Automatic Session Restoration Yes      
            Manage Number Leases with Detailed Usage Metrics   Yes    
            Link Voice Calls to Their Source Records Automatically in Agentforce Contact Centers Yes      
            Link Voice Calls to Work Orders Directly Yes      
            Enhance Voice Transcription Performance   Yes    
            Manage Telephony Audio Directly in Salesforce   Yes    
            Build Stronger Customer Relationships with Last Support Rep Routing   Yes    
            Accelerate Proactive Customer Outreach with Automated Outbound Calling   Yes    
            Prioritize Urgent Customer Calls with SLA-Based Routing   Yes    
            Customize Salesforce Voice by Using Toolkit API Yes      
            Track Your Telephony Models with New Salesforce Voice Names Yes      
            Track Your Permission Sets and Licenses with New Salesforce Voice Names Yes      
            Improve Your Contact Center Security with External Client Apps   Yes    
            Do More with Unified Routing Using Callbacks, Transfer to Flow, and Route Voice Call API Yes      
            Streamline Disaster Recovery with Automated Status Migration   Yes    
            Directly Manage Your Caller Identity with Autonomous Phone Number Assignment Yes      
            Record Personalized Voicemail Greetings for Inbound Calls Yes      
            Boost Rep Productivity with Voicemail Drop for Outbound Calls Yes      
            Get the Latest Enhancements for Your Amazon Connect Contact Center   Yes    
            Keep an Audit Trail of Voice Call Record Changes (Pilot)       Yes
            Improve Security for Partner Telephony by Migrating to an External Client App     Yes  
            Email
            Track Email Template Usage on Case Records Yes      
            Build Better Agentforce Service Agents for Email in the New Agentforce Builder Yes      
            Streamline Permissions for Agentforce for Service on Email Yes      
            Messaging
            Migrate to Unified WhatsApp Faster     Yes  
            End Inactive Messaging Sessions Automatically     Yes  
            Streamline the Management of WhatsApp Templates   Yes    
            Let Service Reps View the Rich Content Version of a Notification Messaging Component   Yes    
            Finish Wrap-Up Work After a Transfer   Yes    
            Report on Messaging Sessions that Relate to a Case   Yes    
            Track Service Rep First Response Time Automatically     Yes  
            Use New Messaging Engagement DMO Fields        
            Get Ready for WhatsApp Username Changes        
            Standard Facebook Messenger Channels to Stop Working in June     Yes  
            Standard SMS Channels to Stop Working in July     Yes  
            Legacy Chat Is Being Retired Yes      
            Bring Your Own Channel        
            Agentforce IT Service
            Install Prebuilt Initial Setup Solutions and Accelerate IT Compliance Setup     Yes  
            Agentforce IT Hardware Asset Management (Generally Available)
            Accurately Track Hardware Inventory with Asset-Based Locations     Yes  
            Gain Granular Inventory Visibility with State-Based Quantity Tracking     Yes  
            Synchronize Inventory Counts with Asset Status Mapping     Yes  
            Manage Hardware Asset Lifecycle Transitions in Bulk     Yes  
            Scale Hardware Deployment with Fulfillment Orders     Yes  
            Streamline Asset Reclamation with Return Orders     Yes  
            Prevent Inventory Stockouts with Soft Reservations     Yes  
            Secure IT Hardware End-of-Life with Asset Disposal Workflows     Yes  
            Optimize IT Hardware Lifecycles with Service Requests     Yes  
            Align Assets and Configuration Items with Bidirectional Field Synchronization     Yes  
            Track IT Hardware Asset Management Usage with Subscription-Based Billing     Yes  
            Accelerate Hardware Fulfillment with the Sourcing Agent     Yes  
            IT Compliance (Generally Available)
            Centralize Policy Management and Map Regulatory Requirements     Yes  
            Accelerate Policy Creation with AI-Assisted Drafting     Yes  
            Author and Sync Policy Clauses Directly in Microsoft Word     Yes  
            Drive Compliance with Targeted Policy Campaigns and Acknowledgments     Yes  
            Streamline Risk Management Lifecycle with Enhanced Workflows and Assessments     Yes  
            Standardize Remediation Tasks with Prebuilt Action Plans     Yes  
            Streamline Evidence Collection and Verification for Compliance     Yes  
            Resolve Compliance Gaps with Issue Management     Yes  
            Track Regulatory Compliance and Prioritize Risk Exposure   Yes    
            Service Management
            Streamline Change Approvals with Change Advisory Boards   Yes    
            Manage More IT and Business Operations with Service Catalog Templates   Yes    
            Connect Email Conversations to Incidents with Advanced Threading   Yes    
            Configure Field Behavior for More Efficient Record Creation   Yes    
            Create Incidents for Others Without Leaving Your Workflow   Yes    
            Improve Reporting Accuracy with Automatically Captured Change and Incident Data   Yes    
            Automate Service Catalog Workflows with New External Connectors   Yes    
            Configuration Management Database and Service Graph
            Organize Configuration Items with Tags for Faster Search and Filtering   Yes    
            Accelerate Data Onboarding with Enhanced CI Import   Yes    
            Export Filtered Configuration Items from List Views for External Analysis   Yes    
            Model Complex Infrastructure with Configurable CI Components   Yes    
            Manage and Upgrade CMDB Setup Data with Data Bundles   Yes    
            Analyze IT Asset Inventory and Operational Performance with CMDB Analytics Dashboard        
            Discovery for Salesforce CMDB and Service Graph
            Discover Installed Software on MacOS Devices   Yes    
            AI for IT Teams and Employees
            Accelerate IT Support with Specialized Agents   Yes    
            Convert Complex Service Requests into Conversational Experiences   Yes    
            Streamline CMDB Management with Conversational AI   Yes    
            Accelerate Decision-Making with AI-Generated Approval Summaries   Yes    
            Schedule Meetings Directly Within Conversations   Yes    
            Accelerate Risk Mitigation with AI-Generated Summaries   Yes    
            Triage Incidents Automatically with AI   Yes    
            Self-Service
            Control Access to AI Capabilities in the Agentforce Employee Portal     Yes  
            Accelerate Your Transition to Unified Employee Licensing with Bulk Migration     Yes  
            Personalize the Portal with Customizable Ticket Detail Pages     Yes  
            Centralize Compliance Tasks in the Employee Portal     Yes  
            Associate External Articles and View Suggestions on Incidents     Yes  
            Collabo..ration Channels
            Accelerate Microsoft Teams Setup with Automated Configuration   Yes    
            Track Assets in Microsoft Teams   Yes    
            Authenticate Microsoft Teams Users with Single Sign-On   Yes    
            Automate User Synchronization with Microsoft Entra ID   Yes    
            Access IT Support Directly within Microsoft 365   Yes    
            Automation and Productivity
            Configure Notifications Consistently Across More Workflows   Yes    
            Stay Ahead of SLAs with Multichannel Notifications     Yes  
            Validate Notification Delivery and Accuracy Before Activation   Yes    
            Manage Assignment Rule Mappings More Flexibly   Yes    
            New and Changed Objects for Agentforce IT Service     Yes  
            AI Agents for Service
            Agentforce for HR Service
            Put Agentic AI to Work on Common HR Tasks with a Prebuilt Agent Library Yes      
            AI Solutions for Service
            Draft Email Replies From Multiple Knowledge Articles     Yes  
            Generate Enhanced Summaries in Your Preferred Language     Yes  
            Generate Work Summaries in Your Preferred Language     Yes  
            Work Summaries for Case (Beta) Is Being Retired     Yes  
            Case Management
            Draft Contextual Case Comments Instantly with Agentforce Yes      
            Find Case Experts Instantly with Agentforce Actions Yes      
            Assign Community Cases Automatically with Standard Assignment Rules   Yes    
            Merge Unopened Duplicate Cases in Omni-Channel Queues (Beta) Yes      
            Illustrate Complex Customer Issues with Rich Text Case Descriptions (Beta) Yes      
            Manage Duplicate Cases Proactively with Enhanced Case Merge (Beta) Yes      
            Customer Signals Intelligence
            Drive Faster Service Decisions with Real-Time Sentiment Insights     Yes  
            Group Contact Reasons for Clearer Customer Service Insights     Yes  
            Entitlements and Milestones
            Achieve Near Perfect SLA Compliance with Agentic Milestones (Beta) Yes      
            Predict and Prevent SLA Breaches with Proactive Risk Scoring Yes      
            HR Service
            Seamlessly Migrate Your Employees from Customer Community Plus to Unified Employee License Yes      
            Personalize the Employee Experience with Unified Portal Enhancements Yes      
            Install a Prebuilt Solution to Jumpstart Your HR Services Yes      
            Automate HR Access Requests and Streamline Provisioning with Flow Connectors Yes      
            Deploy HR Workflows Faster with Prebuilt Service Templates Yes      
            Put Agentic AI to Work on Common HR Tasks with a Prebuilt Agent Library Yes      
            Service Replies
            Refine Existing Service Replies Workflows with the Hide Post Button     Yes  
            Get Instant Responses with Service Replies for Agentforce Service Assistant        
            Translate in More Languages with Translate Service Replies Yes      
            Knowledge
            Unified Knowledge Is Being Retired     Yes  
            Routing
            Transfer Your Salesforce Voice Agentforce Agent Conversations to a Service Rep in Agentforce Contact Centers Yes      
            Control Queue Access for Superiors in the Role Hierarchy   Yes    
            Standard Omni-Channel Is Scheduled for Retirement Yes      
            Schedule Work Items to Route at a Specific Date and Time   Yes    
            Route Work Based on Original Request Date   Yes    
            Improve Rep Experience by Preventing Calls Before Reps Are Ready     Yes  
            Self-Service
            Configure Agentforce Orchestrator for Your Experience Cloud Site Interactions   Yes    
            Route Experience Cloud Site Conversations to Agentforce Orchestrator with Omni-Channel   Yes    
            Deliver Personalized Recommendations to Your Experience Cloud Site Users   Yes    
            Guide Your Users with an Intelligent Prompt Bar on Experience Cloud Site   Yes    
            Surface Prompt Suggestions on Your Experience Cloud Site with Suggestion Themes   Yes    
            Help Users Navigate Your Experience Cloud Site with the Concierge Sidebar   Yes    
            Launch the Concierge Home Experience on Your Experience Cloud Site   Yes    
            Guide Users to Resolve Requests with Dynamic Content Tiles   Yes    
            Create and Manage Tile Templates with the Dynamic Tile Builder   Yes    
            Provide AI Assistance on Experience Cloud Site Record Pages   Yes    
            Resume Conversations with Chat History on Experience Cloud Site   Yes    
            Track User Engagement on Experience Cloud Site with Self-Service Analytics   Yes    
            Review Tasks and Approvals from an Experience Cloud Site   Yes    
            Configure Actions and Agents for Agentic Search on Your Experience Cloud Site   Yes    
            Insert Enterprise Knowledge Article URLs into Case Emails (Beta)   Yes    
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