Exclude Emails and Events from Being Added to Salesforce
When you add email addresses to your Excluded
Addresses list, emails and events with those people aren’t added to the activity timeline of
related Salesforce records. Events aren’t added to the Salesforce calendar. And events aren’t
synced between Salesforce and the connected accounts.
Required Editions
Available in: Lightning Experience
Available with Einstein Activity Capture Standard in Sales in Starter,
Pro Suite, Professional, and Enterprise Editions
Available with Unlimited Edition, Einstein 1 Sales Edition, and
Agentforce 1 Edition
Available with Einstein for Sales, which is included in Einstein 1 Sales
Edition and available for an extra cost in Enterprise and
Unlimited Editions
Available with Sales Engagement, which is included with Sales in
Performance and Unlimited Editions, and available for an extra cost
in Professional and Enterprise Editions
Available with Revenue Intelligence, which is available for an extra cost in
Enterprise and Unlimited Editions
Note We’re reorganizing the Einstein Activity Capture documentation. We’re
moving some information around, but we aren’t deleting anything.
User Permissions
Needed
To add people to the excluded addresses list:
Use Einstein Activity Capture
Note Your Salesforce admin could have added people to the org-wide Excluded Addresses
list.
From personal settings, enter Excluded Addresses in the Quick
Find box, and then click Excluded Addresses under Einstein Activity
Capture.
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