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Enable or Disable Einstein Activity Capture
After you complete the Einstein Activity Capture setup flow, the feature is turned on. However, you can enable and disable the feature as needed.
Required Editions
| Available in: Lightning Experience |
| Available with Einstein Activity Capture Standard in Sales in Starter, Pro Suite, Professional, and Enterprise Editions |
| Available with Unlimited Edition, Einstein 1 Sales Edition, and Agentforce 1 Edition |
| Available with Einstein for Sales, which is included in Einstein 1 Sales Edition and available for an extra cost in Enterprise and Unlimited Editions |
| Available with Sales Engagement, which is included with Sales in Performance and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions |
| Available with Revenue Intelligence, which is available for an extra cost in Enterprise and Unlimited Editions |
Note We’re reorganizing the Einstein Activity Capture documentation. We’re
moving some information around, but we aren’t deleting anything.
| User Permissions Needed | |
|---|---|
| To enable or disable Einstein Activity Capture: | Customize Application OR Modify All Data |
| To view the Einstein Activity Capture setup pages: | View Setup and Configurations AND Customize Application OR Modify All Data |
Note When Einstein Activity Capture is on, you can’t use the Related Lists activities
view.
- From Setup, enter Einstein Activity Capture in the Quick Find box, and then select Settings.
- Click the Settings tab.
- Turn on or turn off Einstein Activity Capture.
Warning If you turn off Einstein Activity Capture, all email and events that were
captured from users’ connected accounts are hidden from the activity timeline and the
Salesforce calendar. Previously captured data and new data is still stored using a public
cloud provider. Contacts and events stop syncing for all users. Your settings and
configurations remain.
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