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Guidelines for Creating Accounts
Review guidelines for creating accounts.
Required Editions
| Business accounts available in: Lightning Experience and Salesforce Classic |
| Business accounts available in: All Editions |
| Person accounts available in: Lightning Experience and Salesforce Classic |
| Person accounts available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions |
| User Permissions Needed | |
|---|---|
| To create business accounts: | Create on accounts |
| To create person accounts: | Create on accounts AND Create on contacts |
- Support on Mobile Devices
- You can view attachments in the Salesforce mobile app, but you can’t edit them.
- Record Types
- If your Salesforce admin has set up record types, you’re prompted to choose a record type when creating an account. Different record types can include different fields and picklist values to support your company’s business processes.
- Company Subsidiaries
- To specify that a business account is a subsidiary of another business account, fill in the Parent Account field. You can then view an account hierarchy from the account detail page. In Lightning Experience, click View Account Hierarchy. In Salesforce Classic, click the View Hierarchy link. The Parent Account field isn’t available for person accounts.
- Company Locations
- Use the Account Site field to designate different locations of the same company. For example, suppose that Acme.com has offices in Paris and London. Create two accounts, both called Acme.com, but with Account Site values of Paris and London, respectively.
- Divisions
- If your Salesforce admin has enabled divisions, the division of a new account is automatically set to your default division, unless you select a different one.
- Territory Management
- If your Salesforce admin has set up territory management, account assignment rules can automatically assign newly created accounts to territories.
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