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Activity Reminders and Notifications in Salesforce Lightning Experience
Event and task reminders display as notification cards in Lightning Experience. You can customize reminders in your personal settings.
Required Editions
| Available in: Lightning Experience |
| Available in: all editions except Database.com |
Customizable Reminder Settings
You can customize your Activity Reminders settings in your personal settings.
| Setting | Result When Setting Is Enabled |
|---|---|
| Show task reminders in Lightning Experience | The task reminder opens as a notification card. This setting doesn’t affect the setting in Salesforce Classic. |
| Set default task and all-day event reminders to: | Choose the date and time when you want reminders for tasks and all-day events; the default is 8:00 AM the day that a task is due. You can disable the reminder or change the reminder time when you edit a task. |
| Show event reminders in Lightning Experience | The event reminder opens as a notification card. This setting doesn’t affect the setting in Salesforce Classic. |
| Show conversation reminders in Lightning Experience | Voice and call reminders open as notification cards in Lightning Experience. You can disable the reminder to deactivate call processing notifications for voice and video calls in Einstein Conversation Insights. |
| Set default event reminders to: | Choose how long before an event you want a reminder to appear; the default is 15 minutes before the event. You can disable the reminder or change the reminder time when you edit an event. |
| Email me when someone assigns me a task | When another person assigns you a task, you get an email. |
Considerations for Activity Reminders
- External users, such as Customer Community, Customer Community Plus, and Partner Community users, don’t receive activity reminders.
- Activity reminders refresh every 10 minutes. Save any changes that impact reminders at least 10 minutes before the reminder is scheduled to appear. For example, if you schedule a reminder to appear 1 hour before an event, save any changes at least 1 hour and 10 minutes before the event. If you make changes outside of the refresh cycle, you can experience issues such as not receiving reminders based on your updated time zone or attendees not receiving reminders.
- Real-time notifications can be delayed when more than 1,000 users in a Salesforce org are logged in and receive notifications. Refresh your Salesforce page to get new notifications.
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