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Clone Email Templates in Salesforce Classic

Clone Email Templates in Salesforce Classic

Cloning, or copying, an email template lets you use an existing email template as the basis for another template.

Required Editions

Available in: Salesforce Classic

Available in: All Editions

Mass email not available in: Personal, Contact Manager, and Group Editions

HTML and Visualforce email templates not available in: Personal Edition

User Permissions Needed
To create or change HTML email templates: Edit HTML Templates
To create or change Visualforce email templates: Customize Application
To create or change public email template folders: Manage Public Classic Email Templates
Note
Note If you’re using a free org, such as a Developer org, you can have up to 500 email templates, of any kind, in that org.

Cloning an email template involves saving an existing email template with a new name.

  1. Choose one of these options.
    • If you have permission to edit public templates, from Setup, enter Email Templates in the Quick Find box, then select Classic Email Templates.
    • If you don’t have permission to edit public templates, go to your personal settings. Enter Templates in the Quick Find box, then select Email Templates or My Templates—whichever one appears.
  2. Click the name of an email template in the list.
  3. Click Clone.
  4. Choose a folder in which to store the template.
  5. To make the template available for use, select the Available For Use checkbox.
  6. Enter an email template name.
  7. Enter a description for the template. Both the template name and the description are for your internal use only.
  8. Click Save.
 
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