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            Turn On the Outlook Integration in Salesforce

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            Turn On the Outlook Integration in Salesforce

            Turn on the Outlook integration so your sales reps can access Salesforce in Microsoft® Outlook®.

            Required Editions

            Available in: Salesforce Classic and Lightning Experience
            Available with Sales Cloud, Service Cloud, and Lightning Platform in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            User Permissions Needed
            To enable the Outlook Integration Customize Application
            1. From Setup, in the Quick Find box, enter Outlook, and then select Outlook Integration and Sync.
            2. Enable Let users access Salesforce records from Outlook.
            3. If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.

              If you use Office 365, allow Salesforce access from the Office 365 Outlook on the web domain. If you’re using custom Outlook for the web domains, add those domains to allow access.

             
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            Salesforce Help | Article