Creating Debits and Add-on Charges

Debit note records contain a related list for their debit note lines. A positive debit note line allocation increases the balance of an invoice line or positive credit note line. A negative debit note line allocation decreases the balance of an invoice line or a positive credit note line. Consider these examples.

• Allocating a $100 debit note line to a $500 invoice line changes the invoice line’s balance to $600.
• Allocating a -$100 debit note line to a -$500 invoice line changes the invoice line’s balance to -$600.

You have several options for how you can allocate your debit note lines. These options vary based on whether the debit note and the target line have positive or negative balances.

You can also allocate payments to debit note lines that you allocated to a positive invoice line. When you perform this allocation, your debit note line’s targeted invoice line updates its Debit Payment field to reflect the allocated payment amount. You may allocate payments to debit note lines only if the debit note line has a positive balance in its Available for Payment field.

You can create a debit note through these actions.

• Create a debit record from Salesforce Billing’s Debit Notes tab. You can apply the debit note lines to any eligible lines in your org.
• Create a debit note record from your account’s Debit Notes related list. You can apply the debit note lines to any eligible lines in the account.

Your debit note lines contain an optional lookup to a legal entity. Provide a value to this lookup if you want to associate your debit note line to a revenue schedule or GL account for bookkeeping and revenue tracking. You can also associate your debit note line with a product record or product name. These lookups let you quickly reference the product covered by the invoice line that you’re allocating toward.

Debit notes have a default Status field set to Draft. Change this field to Posted when you’re ready to allocate your debit note lines.

Note If you have single currency in Salesforce, the organization-wide currency is the debit note's currency. If you enable multi-currency, the currency of the debit note and debit note line must match the currency of the record that you want to allocate the debit note and debit note line to.

• Apply Debit Notes to Invoices
  Create a debit note record and several debit note lines. Allocate your debit note lines to increase the balance of an invoice line. (Salesforce Billing Managed Package)
• Managing Tax on Debit Notes
  Salesforce Billing calls your external tax engine to calculate tax for your debit note lines. First, estimate taxes on your debit notes. After you estimate the taxes, you can apply them to your debit notes. (Salesforce Billing Managed Package)
• Correct Errors on Posted Debit Notes
  Salesforce Billing must retain a copy of all debit notes for legal and accounting purposes. To fix an error on a posted debit note, create a credit note of equal value and allocate it to each of the original debit note’s lines. The allocation reduces the erroneous debit note’s balance to zero. You can then create and post a debit note with the correct values. (Salesforce Billing Managed Package)
• Apply Partial Debits
  Track and allocate additional charges with a partial debit note. (Salesforce Billing Managed Package)