You are here:
ERP Integration: Complementing Accounting Systems
Salesforce Billing complements enterprise resource planning (ERP) platforms by converting Salesforce CPQ’s lead-to-order data into transactional data. The conversion allows ERP systems to inherit matching data, which they can use for accounting functions like general ledger and financial reporting. This process lets Salesforce CPQ and Salesforce Billing manage financial customer touchpoints and upholds the ERP as the system of record for GL and financial reporting. (Salesforce Billing Managed Package)
Required Editions
| Available in: All Salesforce Billing Editions |
- Lead to Invoice
- Create invoice data out of Salesforce CPQ’s quote and order data. Customer account data pairs with a single product catalog to help optimize and simplify the invoicing process. A clean integration can then link to the ERP, which handles accounts receivable, payments, and GL functions.
- Lead to Cash
- Add payments, adjustments, and revenue reporting to the Salesforce Billing Lead to Invoice process. When you perform these functions in Salesforce Billing, you can send extensive customer data to the ERP for general ledger logging and financial reporting.
- Revenue Recognition Reporting Integration
- Revenue recognition processes require organizations to track how they deliver their services, company obligations, and what their customers have purchased, company obligations. Salesforce Billing lets businesses configure different types of revenue recognition reporting scenarios to help create a straightforward revenue calculation process.
- Partner Architectural Considerations
- Consider using partners to further expand your Salesforce Billing integration’s capabilities.
- Third-party tax integrations can connect to quotes to provide tax estimations. They can also connect to the invoice calculation process to generate tax line items.
- eSignature integrations connect with proposals to provide automatic signature conversions to contracts and orders.
- Usage mediation providers enable mediation, pre-rating, and conversion of usage records to Salesforce Billing-supported formats for invoice generation.
- Payment gateways provide PCI-compliant tokenized integrations for automatic captures of bulk recurring credit card payments.
- Identify Key Stakeholders
- If you’re planning to integrate Salesforce CPQ and Billing with an ERP system, make sure
that you identify key roles and departments during your design and requirement gathering
process.
Stakeholder Group Function Finance Organization Outlines billing and invoice processes, balance management, payment processing, subscription management, collections, tax processing, and revenue recognition. Marketing Organizes lead and campaign management, marketing, and monetization strategies. Sales & Sales Ops Finalizes selling processes, including opportunity management, partner management, quoting, discounting, up-selling and cross-selling, approvals, renewals, and deal amendments. Product Handles new product introduction, product bundling, entitlement processing, promotions and discounting, and trial processing. Customer Service Handles customer service, inquiry and dispute resolution, payments, adjustments, product and service maintenance, and usage monitoring. IT and Business Platforms Understands integration framework and data flow considerations as they relate to front-end and back-end selling and billing processes. Legal Manages contract lifecycle management, compliance needs, and selling performance obligations.
- Lead-to-Invoice
When you implement Salesforce Billing, consider the differences between Salesforce and an ERP within the lead to invoice approach. These differences will help you identify whether lead-to-invoice is the correct deployment option and strategy for your Salesforce Billing implementation. (Salesforce Billing Managed Package) - Lead to Cash
When you implement Salesforce Billing, consider the differences between Salesforce and an ERP within the lead-to-cash approach. These differences help you identify whether lead-to-cash is the correct deployment option and strategy for your Salesforce Billing implementation. (Salesforce Billing Managed Package) - Revenue Recognition Reporting Integration
When you implement Salesforce Billing, consider the accounting policies needed to accurately create revenue recognition reports. These requirements help you figure out whether a revenue recognition reporting integration out of Salesforce Billing is the correct strategy for your business. (Salesforce Billing Managed Package)
Did this article solve your issue?
Let us know so we can improve!
