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Manage Your Billing Processes with Salesforce Billing
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          Managing Invoice Debt with Reports

          Managing Invoice Debt with Reports

          Account balance snapshots let you view the total amount of invoice debt for an account, organized by periods of time past invoice due date. You can automate Salesforce Billing to create these snapshots on a recurring basis. This feature is useful for reporting on bad debt and ensuring your customers collect all their owed revenue. (Salesforce Billing Managed Package)

          Required Editions

          Available in: Salesforce Billing Spring ’18 and later

          The Account Balance Snapshot record displays the total amount of invoice debt in your account at a given date. It contains up to 10 Aging Buckets, each of which contain an invoice debt balance from the total number of invoices in a timeframe. For example, one aging bucket could show the total invoice debt for invoices that are 0–30 days late. Another bucket on the same snapshot could show debt for invoices that are 31–60 days late.

          To gather information on past-due invoices, Salesforce Billing admins create a balance snapshot scheduler. On a one-time, daily, weekly, or monthly basis, the scheduler performs a run that evaluates all your account’s invoices for past-due balances. The scheduler then creates an Account Balance Snapshot record and assigns balance debt information to the aging buckets in your snapshot.

          Note
          Note Salesforce Billing uses the balance snapshot scheduler to automate creation and field population of Account Balance Snapshot records. Admins cannot manually create an account balance snapshot and then assign it a balance snapshot scheduler.

          The balance snapshot run also evaluates the total of the following records across your account.

          • Posted and unapplied payments
          • Posted and unapplied credit notes
          • Posted and unapplied debit notes

          You can view this information on your account balance snapshot, as well the names of each record. Finally, the snapshot’s Account Balance field displays your overall invoice debt against the sum of such payments, credit notes, and debit notes.

          • Schedule a Recurring Balance Snapshot Run
            Use the Balance Snapshot Scheduler to create a Balance Snapshot Run that analyzes your account’s invoices on a scheduled basis for past-due balances. Recurring snapshot runs ensure that you always have an accurate view of past-due invoices for an account. (Salesforce Billing Managed Package)
          • Schedule a One-Time Balance Snapshot Run
            Use the Balance Snapshot Scheduler to create a one-time Balance Snapshot Run that analyzes your account’s invoices for past-due balances. A one-time snapshot is useful if you do not need recurring updates for your snapshots. (Salesforce Billing Managed Package)
          • Guidelines for Account Balance Snapshots
            To get the most from Account Balance Snapshots, review a few key guidelines. (Salesforce Billing Managed Package)
          • Account Balance Snapshot Fields
            The account balance snapshot shows a list of invoice debt in an account, organized into buckets based on the number of days past the invoice’s due date. It also displays the amount of unapplied credit notes and amount of unapplied payments in the same account. (Salesforce Billing Managed Package)
           
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