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Asset Guidelines
Assets are records of non-subscription products that you quoted or sold to your customers. You can amend or renew your assets on an amendment quote or renewal quote. (Salesforce CPQ Managed Package)
Required Editions
| Available in: All Salesforce CPQ Editions |
Salesforce CPQ creates assets when you click Contracted on an opportunity or order. The asset creation process varies based on your account’s renewal model and the value of the asset conversion field on the product you’re contracting. We can summarize this process with a flowchart.
- First, Salesforce CPQ evaluates whether the product has subscription pricing. If it does, Salesforce CPQ then evaluates whether it has a one-time price dimension. If it does, Salesforce CPQ creates an asset.
- If the product doesn't have subscription pricing, Salesforce CPQ evaluates whether it has:
- Entitlement conversion, for Service Cloud orgs, or
- Asset conversion, for Revenue Cloud orgs
- If the product has entitlement conversion or asset conversion, Salesforce CPQ creates an asset.
The Asset Conversion field affects how Salesforce converts the source quote line's quantity to one or more asset records.
- One per unit
- Salesforce CPQ creates one asset record for each unit of the quote line as indicated by its quantity. For example, a quote line with a quantity of five for a non-subscription product would create five asset records each with a quantity of one.
- One per quote line
- Salesforce CPQ creates one asset record that represents the entire quantity of the quote line or order product. For example, a quote line with a quantity of five for a non-subscription product would create one asset record with a quantity of five.
- None
- Salesforce CPQ doesn’t convert this quote line to an asset. This setup is useful if you’re selling a one-time product that you don’t need to renew or track. For example, you could sell a software license subscription and then include a product that represents a user training class. Your customers continue to renew the subscription, but they don’t need to renew or track the training class.
- Asset Conversion on Parent Assets
Salesforce CPQ follows unique logic when contracting bundle parents with One per Unit asset conversion and component product options with One per Quote Line asset conversion. (Salesforce CPQ Managed Package)
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