Salesforce Shield is a set of security tools that helps you comply with regulations on
storing sensitive information. With Shield Platform Encryption and Event Monitoring, you can
monitor usage, prevent malicious activity, and protect data at rest while allowing full
functionality. (Salesforce CPQ Managed Package)
Required Editions
Available in: All Salesforce CPQ Editions
Shield Platform Encryption
Shield Platform Encryption lets you encrypt your most sensitive information at rest so you
can address requirements for storing protected data. Encryption enables you to meet both
external and internal data compliance policies while keeping critical app functionality—like
search, workflow, and validation rules. You keep full control over encryption keys, and can
set encrypted data permissions to protect data from unauthorized users.
Event Monitoring
Event Monitoring gives you access to detailed performance, security, and usage data on all
your Salesforce apps. Every interaction is tracked and accessible via the API, so you can
view it in the data visualization app of your choice. See who is accessing critical business
data when, and from where they’re getting access. Understand user adoption across your apps.
Troubleshoot and optimize performance to improve end-user experience. Event Monitoring data
can be easily imported into any data visualization or application monitoring tool like CRM
Analytics, Splunk, or New Relic. To get started, check out our Event Monitoring Trailhead
module.
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