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Renewal Field Guidelines
Salesforce CPQ provides several fields that let you automate and customize the renewal process. You can find these fields on your account, contract, and subscription records. (Salesforce CPQ Managed Package)
Required Editions
| Available in: All Salesforce CPQ Editions |
Account Fields
- Renewal Pricing Method
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- Same: Subscription product quote lines on this account’s renewal quotes inherit their prices from the related subscription records on the contract you’re renewing.
- List: Subscription product quote lines on this renewal quote use their product’s list price as defined in your price book.
- Uplift: Subscription product quote lines on this renewal quote inherit their subscription record’s price and update it based on the subscription record’s Renewal Uplift (%) field.
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Important In Summer ‘19, we changed how Salesforce CPQ calculates list prices for renewals where the account’s renewal pricing method is Same or Uplift. Salesforce CPQ uses the subscription’s list price to calculate the renewal quote line’s list price. Previously, Salesforce CPQ used the product’s price book entry price unless the product had an active Price Editable field. If an admin had changed the price book entry price before the sales rep renewed the subscription, the resulting renewal quote line would be inaccurate. - Combine Co-Termed Contracts
- Combine multiple asset or subscription records for the same product across several contracts into one quote line on the renewal quote. If your contracts end on the same date, you can use this feature. If you don’t select this field, each set of matching products receives its own quote line group on the renewal quote. You can use this field when you renew multiple contracts at the same time from the account record.
- Preserve Bundle Structure
- Bundles on the renewal quote appear as you last configured them on the quote you’re renewing. If you don’t select this field, your bundles appear on the renewal quote as standalone quote lines and can’t be reconfigured. If the bundle structure isn’t preserved, any assets not included in the scope of Percent of Total subscriptions are also left off the renewal quote.
Contract Fields
- Renewal Term
- Set the term of renewal quotes made from this contract. By default, this value matches the contract’s term. For example, let’s say you have a contract with a start date of 12/01/17 and an end date of 11/30/18 in an org that uses monthly subscription term units. Your renewal term by default is 12. If you want your renewal quotes to run for six months instead, you give this field a value of 6.
- Renewal Uplift
- Define an uplift percentage to apply to your contract records if your account has an uplift-based renewal pricing method. All subscription records on the contract inherit this value unless they have a different value defined in their own Renewal Uplift field. For MDQ products, the uplift value applies to all segments on the contract that don't already have a renewal uplift percentage specified.
Subscription Fields
- Discount Schedule
- This field inherits the subscription quote line’s discount schedule. When you renew your subscription with a Renewal Product value, the renewal quote line inherits the subscription’s discount schedule rather than any discount schedule associated to the original product. This distinction is important if you allow your sales reps to change the quote line’s discount schedule.
- Renewal Quantity
- Define the quantity of subscription products that appear on the renewal quote when you renew this subscription. For example, if you set this field to 4, Salesforce CPQ creates a quote line with a quantity of 4. This field defaults to 1.
- Renewal Uplift
- Define an uplift percentage to apply to your renewed subscription product quote lines if your account has an uplift-based renewal pricing method.
- Renewal Price
- Define the price of quote lines that appear on the renewal quote when you renew this subscription. This field overrides the result of price calculations from your account’s renewal pricing method. If your account uses Uplift renewal pricing, the uplift is applied directly to the Renewal Price field.
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