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Considerations for Using Events and Calendars in the Salesforce Mobile App
Not every Lightning Experience feature is in the Salesforce mobile app. Find out what’s different.
Calendars and Events
- You can’t see a full calendar like you can in the desktop site. Nor can you create a calendar from standard or custom objects.
- You can’t create an event for another calendar application from a Salesforce event using the Export Event (formerly Add to Outlook) button. However, when Lightning Sync is set up to sync events, the events you create and edit from Lightning Experience or the Salesforce mobile app sync to Microsoft® or Google calendars automatically.
- When you create an event in the Salesforce mobile app, the start date defaults to today's date. Manually change the start date to your desired future date. Make this change even when you create an event by selecting a future date from the calendar.
- To give reps access to attendees, add the Attendees field to the Event page layout for events. Attendees can see other attendees’ responses from the Details tab in the Attendees field, but can’t see responses from the related tab.
- Meeting attendees can’t respond to event invitations from the Salesforce mobile app. Users can accept or decline only from their Microsoft® calendar or Google Calendar™. To send invitations to event attendees in Lightning Experience, there are some requirements. See Considerations for Using Events and Calendars in Lightning Experience.
- Reps can't share calendars with coworkers or view coworkers' calendars.
- Events reflect your Salesforce time zone and locale settings, not the time zone setting on your mobile device.
- If you view the event list while the time advances from 11:59 PM to midnight, the list isn’t automatically updated to display the next day’s date and time.
- Events that repeat have different names and behavior depending on where you create them. In Lightning Experience and the Salesforce mobile app, they’re called event series. In Salesforce Classic, they’re called recurring events. It’s best practice to edit repeating events in the user interface where they were created.
- The Salesforce mobile app for Android doesn’t have an activity timeline, like records in Lightning Experience. Use the Activity History related list instead.
- Emails and events captured through Einstein Activity Capture can’t be accessed through the Salesforce mobile app.
- Existing shared activities (created in Salesforce Classic and Lightning Experience) that use the Name field for contact associations can’t be edited in the Salesforce mobile app.
- If events are displayed on a Lightning app page that uses a standard list view component for the Event object, the Today action doesn't bring users to the full Events page. To see the Events page, tap .
- The Duration field is visible while editing events only. Event details show the event time and not the duration.
- Fields with HTML-formatting aren’t supported. To show all fields from compact layouts in the mobile app, remove any HTML formatting.
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