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            Add an Attachment to an Email Template in Salesforce Classic

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            Add an Attachment to an Email Template in Salesforce Classic

            To attach a file to every email that uses an email template in Salesforce Classic, add the attachment to the template. Attachments in mass emails are sent as links rather than as files.

            Required Editions

            Available in: Salesforce Classic

            Available in: All Editions

            Mass email not available in: Personal, Contact Manager, and Group Editions

            HTML and Visualforce email templates not available in: Personal Edition
            User Permissions Needed
            To create or change public email template folders: Manage Public Classic Email Templates
            Note
            Note Text email templates can be used, but not created, in Lightning Experience.
            1. Choose one of these options.
              • If you have permission to edit public templates, from Setup, enter Email Templates in the Quick Find box, then select Email Templates.
              • If you don’t have permission to edit public templates, go to your personal settings. Enter Templates in the Quick Find box, then select Email Templates or My Templates—whichever one appears.
            2. Select a template.
            3. Click Attach File from the email template detail page.
            4. Choose a folder and click the document name, or search for a document by clicking Search in Documents and entering the file name. Alternatively, click My Computer to attach a file from your computer.
             
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