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In-App Guidance
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            Limits for In-App Guidance

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            3. In-App Guidance

            Limits for In-App Guidance

            The number of prompts and walkthroughs you can create is limited. The number of prompts and walkthroughs you can install from AppExchange isn’t limited but we recommend a maximum number that you can have at one time.

            Required Editions

            Available in: Lightning Experience
            Available with a limited number of active walkthroughs in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            Available with Enablement, which is available in Developer Edition with a limited number of add-ons and with Sales, Service, or Salesforce Platform in: Enterprise, Performance, Unlimited and Einstein 1 Sales EditionEditions for an additional cost
            In-app guidance in Experience Cloud sites with Partner Enablement requires an Enablement add-on license and supported PRM add-on license.

            These limits include prompts and walkthroughs across Lightning Experience and Experience Cloud sites.

            In-App Guidance Limit Salesforce Recommendation
            Active walkthroughs in Lightning Experience without purchasing the Enablement add-on license 3 Not applicable
            Walkthroughs installed from AppExchange No limit currently. An enforceable limit is possible in future releases. 500
            Walkthroughs created 500 No specific recommendation
            Steps in a walkthrough 10 No specific recommendation
            Prompts installed from AppExchange No limit currently. An enforceable limit is possible in future releases. 500
            Prompts created 500 No specific recommendation

            For limitations for prompts and walkthroughs in Experience Cloud sites compared to Lightning Experience, see Limitations for In-App Guidance in Experience Cloud Sites.

            See Also

             
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