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In-App Guidance
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            Turn Off Salesforce Standard In-App Guidance

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            1. Salesforce Help
            2. Docs
            3. In-App Guidance

            Turn Off Salesforce Standard In-App Guidance

            If the in-app content that Salesforce provides in Lightning Experience isn’t suitable for your users, turn it off from the In-App Guidance page in Setup.

            Required Editions

            Available in: Lightning Experience
            Available with a limted number of active walkthroughs in: Essentials, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
            Available with Enablement, which is available in Developer Edition with a limited number of add-ons and with Sales Cloud, Service Cloud, or Salesforce Platform in: Enterprise, Performance, Unlimited and Einstein 1 Sales EditionEditions for an additional cost
            In-app guidance in Experience Cloud sites with Partner Enablement requires an Enablement add-on license and supported PRM add-on license.
            User Permissions Needed
            To manage in-app guidance global settings as an admin:

            Modify All Data

            OR

            Customize Application
            To manage in-app guidance global settings as a user who isn’t an admin:

            Design and Deliver In-App Guidance

            AND

            View Setup and Configuration
            1. From Setup, in the Quick Find box, enter In-App Guidance, and then select In-App Guidance.
            2. Click Settings.
            3. Turn off Salesforce Standard In-App Guidance.

            When this setting is off, users can still access in-app guidance that Salesforce provides by following a direct link or opening the Guidance Center.

            See Also

             
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