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            Email Data Capture Configuration for Sync Email as Salesforce Activity

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            Email Data Capture Configuration for Sync Email as Salesforce Activity

            When Sync Email as Salesforce Activity is enabled in Einstein Activity Capture, you can control the amount of email data captured: entire email message or header only. The header-only capture option gives you more privacy by letting you capture only the sender, recipients, and date and time the email was sent.

            Required Editions

            Available in: Lightning Experience
            Available with Einstein Activity Capture Standard in Sales in Starter, Pro Suite, Professional, and Enterprise Editions
            Available with Unlimited Edition, Einstein 1 Sales Edition, and Agentforce 1 Edition
            Available with Einstein for Sales, which is included in Einstein 1 Sales Edition and available for an extra cost in Enterprise and Unlimited Editions
            Available with Sales Engagement, which is included with Sales in Performance and Unlimited Editions, and available for an extra cost in Professional and Enterprise Editions
            Available with Revenue Intelligence, which is available for an extra cost in Enterprise and Unlimited Editions
            Note
            Note We’re reorganizing the Einstein Activity Capture documentation. We’re moving some information around, but we aren’t deleting anything.

            Choose how you want email to be captured in your personal Email Capture Settings in Einstein Activity Capture. Your personal settings override the email capture settings configured by admins in Advanced Settings in Einstein Activity Capture setup. When capture settings are changed, they apply to future synced emails. (Past synced emails are unchanged).

            Note
            Note Emails sent from Salesforce Lightning Experience, or manually logged from Outlook or Gmail, will always have full content captured.

            Header-only capture isn’t available for emails sent via the Salesforce Email Composer. The entire email message will be captured.

            Einstein Activity Capture Advanced Settings page with Entire Email Message option selected
             
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