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            Install the Voice Connector App

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            3. Seller Productivity

            Install the Voice Connector App

            Download the Voice Connector package from AppExchange or the provided link and install the app.

            Required Editions

            Available in: Lightning Experience
            Available in Einstein Conversation Insights, which is available in Starter, Pro, Enterprise, Performance, Unlimited, and Agentforce 1 Sales Editions
            User Permissions Needed
            To enable Einstein Conversation Insights: Customize Application
            1. Go to the AppExchange listing or this page and download the Voice Connectors for Einstein Conversation Insights package.
            2. After the package has been downloaded, open it and select Install for All Users.
            3. Install the package.
              You receive an email from Salesforce confirming that the package was installed.
             
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