The Outlook and Gmail integrations with Inbox use cookies to establish and identify
unique user sessions and to increase security.
Required Editions
Available in: Lightning Experience
Available in: Unlimited, Einstein 1 Sales, and Agentforce 1
Sales Editions. Available for an extra cost in Professional and
Enterprise Editions.
The Outlook and Gmail integrations with Inbox use cookies to maintain data access during a
session and to prevent cross-site request forgery when requests are made between the client and
the server.
The following table describes the cookies that Salesforce collects for the Outlook and Gmail
integrations with Inbox. These cookies are required for the apps to work correctly.
Cookie Name
Duration
Cookie Type
Description
JSESSIONID
Session
Required
Identifies a user’s unique session of the app for login, authentication, and data
purposes. Each time a user logs in, a different session ID is created so information is
stored and passed between the client and server for that session only.
XSRF-TOKEN
Session
Required
Captures a value that is used to identify requests from a user’s logged in session.
Salesforce servers generate and send the cookie to the client when the session is
established. When the client requests information from the server, it includes the unique
cookie value in the request. The cookie values must match for the server to accept the
request.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
