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            Which Email Action Are You Using in Lightning Experience?

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            Which Email Action Are You Using in Lightning Experience?

            There are two Lightning Email actions: one for the desktop and one for mobile.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Essentials, Performance, Unlimited, and Developer Editions

            To see which action you’re using:

            1. Click Setup.
            2. In the Quick Find box, enter Global Actions, then click Global Actions.
            3. Examine the Email actions.
              The action is labeled Email, with the same name of SendEmail and an action type of Send Email.
              The Send Email action
            Note
            Note The Email Action for the Salesforce mobile app, EmailHighlightAction, is now called Email (mobile only). It displays on mobile layouts only.
            The mobile Send Email action

            See Also

             
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            Salesforce Help | Article