Enable Folders and Enhanced Sharing for Email Templates
To let users create folders, enable this setting.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, Performance,
Unlimited, and Developer Editions
User Permissions Needed
To update settings:
Customize Application
From Setup, enter Email Templates in the Quick Find box, then select
Lightning Email Templates.
Enable Folders and Enhanced Sharing.
To let other users create folders, assign them the Create Folders for Lightning
Email Templates permission.
Note If you disable Folders and Enhanced Sharing for Lightning Email
Templates, your reps lose access to the email template folders they created and the
email templates inside those folders. To give your reps access again, enable Folders
and Enhanced Sharing for Lightning Email Templates.
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