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            Enable the Enforce Email Privacy Settings Preference

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            Enable the Enforce Email Privacy Settings Preference

            You can set up Salesforce to respect each recipient’s email privacy preferences, set in the data privacy record based on the Individual object. These preferences apply to contacts, leads, person accounts, and users, and include email tracking and opting out of email.

            Required Editions

            Available in Lightning Experience in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer editions
            User Permissions Needed
            To update settings: Customize Application

            All organizations must enable Data Protection and Privacy and select Make data protection details available in records. Complete all the steps detailed in Salesforce Help to fully set up data protection and privacy.

            To use email tracking, Lightning Experience organizations must enable Enhanced Email.

            1. From Setup, enter Deliverability in the Quick Find box, and then select Deliverability.
            2. In the Data Protection and Privacy section, select Enforce email privacy settings.

            Email privacy settings, including email tracking, reflect the preferences set from the data privacy record based on the Individual object and the Email Opt Out setting on a contact, lead, or person account detail page.

             
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