Which Option for Sending Email from Salesforce Is Best for Your
Organization?
There are several options that let your users send email right from Salesforce. These options depend on whether your
organization uses Lightning Experience, whether your company
owns an email domain, and which email application your company uses.
Required Editions
Available in: Lightning Experience and Salesforce Classic
Available in: Essentials, Professional, Enterprise,
Performance, Unlimited, and Developer Editions
Use this flowchart to figure out which option for sending email from Salesforce is right for
your org. It all starts with whether you use Lightning Experience or not.
*If your email addresses end in @aol.com, @yahoo.com, and @gmail.com and you want to use Email
Relay, you need to register for your own domain. This is due to the Domain-based Message
Authentication, Reporting & Conformance (DMARC) policy at Gmail, AOL™, and Yahoo™. Learn More
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.